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Travel insurance* coverage in relation to COVID-19

iTravel Plus (Annual) (Macau)

All-round protection for frequent travelers

Why choose MSIG?


Extra Benefits for Level 3 / Level 2 Alert Under the Macau Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Loss of or Damage to Mobile Phone

Up to HK$2,000 (mobile phone cover is for Plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan)

Amateur Dangerous Sports and Activities

Cover at no extra cost

Trip Cancellation and Curtailment

Up to HK$50,000 unused travel and accommodation expenses (including overseas local tour packages or admission tickets to any major sporting event, concert or theme park etc.)

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Macau is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Terrorism Extension4

Up to HK$3,000,000 per person for accidental death/permanent total disablement, bodily injury, medical expenses and worldwide travel assistance services

Exclusive travel privileges to elevate your travel experience

Privilege 1 - MSIG Easy Lounge

At over 1,600 airports worldwide, if your flight is delayed for 60 minutes or more, you and up to 5 travel companions can access designated airport lounges for free, regardless of the reasons. Enjoy complimentary food and beverages, Wi-Fi services, and charging facilities.

Privilege 2 - Overseas medical teleconsultation

If you unfortunately fall ill while traveling, you can use the DrGo App to schedule a free overseas medical teleconsultation via a third -party platform. In addition to designated local registered doctors at your destination, you can also book a Hong Kong doctor for a second medical opinion, ensuring you receive the necessary medical support.

This service is only available in Japan, Singapore, Thailand, Vietnam, and the Philippines, subject to relevant terms and conditions.

Learn more

Benefits at a GlanceMaximum Benefits Payable(HK$)
 

Plan A

Plan B

Personal Accident1,2,3

  • Accidental death/permanent total disablement/loss of two limbs or sight in both eyes/permanent total loss of speech and hearing

$1,000,000

$500,000

  • Loss of one limb8 or sight in one eye/permanent total loss of speech or hearing

$500,000

$250,000

  • Covers 3rd degree burns of the minimum percentage of the surface area of your body as specified in the policy

$1,000,000

$500,000

Medical Expenses1,3

  • Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date due to sickness or bodily injury abroad
  • Pays for follow-up medical expenses within 90 days after arrival in Macau up to HK$100,000 including registered herbalists, bonesetters and acupuncture’ fees up to HK$150 per visit per day and up to HK$1,500 in total

$1,000,000

$500,000

Hospital Cash

  • Pays HK$500 per day up to HK$5,000 in total when you are hospitalised as an inpatient due to bodily injury or sickness when abroad

$5,000

$5,000

24-hour Worldwide Travel Assistance Services6

  • 24-hour worldwide emergency medical evacuation and repatriation after treatment

 

$2,000,000

 

$2,000,000

  • Deposit guarantee for hospital admission

$40,000

$40,000

  • Unexpected return to Macau, compassionate visit, children escort arrangements, etc.

Covered

Covered

Terrorism Extension4

  • Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under the Personal Accident & Medical Expenses Sections. (Any acts of terrorism involving the use of biological, chemical agents or nuclear devices are excluded)

$3,000,000

$3,000,000

Amateur Dangerous Sports and Activities Coverage5

  • Pays you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, recreational alpine skiing or snowboarding, tobogganing or sledding, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities
Up to $250,000 maximum benefits under the Personal Accident and Medical Expenses SectionsUp to $125,000 maximum benefits under the Personal Accident and Medical Expenses Sections

Trip Cancellation and Curtailment

  • Reimburses expenses of unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, concert or theme park etc.) if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e) or close business partner; residential fire or flooding; jury services, witness summons or compulsory quarantine of you; or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport, strike, industrial action, riot, mechanical and/or electrical breakdown of the public transport or closure of the airport which results in delay in departure from Macau for not less than 24 hours.

For Level 3 / Level 2 Alert under the Macau Travel Alert System:

  • If the Level 3 Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of the section limit, or if the Level 2 Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed
  • Reimburses additional transport expenses if you are forced to leave the city you are staying for another city in order to return to Macau
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Macau

$50,000

$25,000

Replacement Employee7

  • Reimburses transport costs of sending an employee overseas to replace the insured person who needs to be repatriated to Macau due to bodily injury or sickness. The maximum amount payable will not exceed an economy class air ticket
$20,000$20,000

Travel Delay

Pays HK$250 for each 6-hour period of delay and each subsequent period of 12 hours if:

  • the arrival / departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport or mechanical and/or electrical breakdown of the public transport, closure of the airport or
  • your trip is delayed due to serious bodily injury, serious sickness or death of you or your immediate family members, fiancé(e) or close business partner travelling with you abroad
  • if the original departure and arrival ports/airports of the Public Transport conveyance that you have arranged are in/from mainland China, the maximum cover is HK$500 
$2,000$1,000

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, concert or theme park etc.) you have paid or payments for which you are legally obliged to pay, or reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or for your return trip to Macau if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in Suspension of Public Transport or closure of the airport
  • Pays for accommodation expenses up to HK$1,000 per day

$7,500

$5,000

Delay Due to Hijack

  • Pays HK$500 for each day that you are prevented from reaching your scheduled destination through hijack of the aircraft in which you are travelling

$2,500

$2,500

Loss of Baggage

Pays for accidental loss of or damage to personal baggage. The
maximum amount we will pay for:

  • any single article, pair or set of articles is HK$2,000
  • all of your sports equipment is HK$5,000 in total
  • all of your valuables is HK$5,000 in total
  • all of your cameras, camcorders and audio/video equipment is HK$5,000 in total
  • any mobile phone is HK$2,000 (mobile phone cover is for plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan)

$20,000

$15,000

Delayed Baggage

  • Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 12 hours on the outward journey

$1,500

$1,000

Loss of Business Documents or Samples

  • Reimburses the cost of replacing business records, documents or samples which have been lost or damaged. (The maximum cover for any one article is HK$1,000)

$2,500

$2,500

Personal Money, Documents and Additional Accommodation Expenses

  • Covers the loss of cash or travellers’ cheques directly arising from theft, robbery or burglary during the period of insurance, subject to a maximum amount of HK$3,000 for Plan A and HK$2,000 for Plan B9
  • Reimburses the replacement cost of Macau identity card, credit cards, driving licence, travel tickets, hotel vouchers or passport
  • Covers the loss of travellers’ cheques and foreign currency purchased in respect of the journey for up to 72 hours before the planned departure time in Macau due to theft or burglary
  • Pays for additional travel and accommodation expenses which are necessary to obtain a replacement passport if your passport is lost or stolen while you are abroad

$10,000

$5,000

Personal Liability

  • Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property

$2,500,000

$2,500,000

Rental Vehicle Excess Cover

  • Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent

$5,000

$5,000

Automatic Extension of Cover

  • Cover is automatically extended free of charge up to 14 days in the event of delays due to unforeseen events covered under the Trip Delay Section (Travel Delay, Trip Rearrangement, Delay Due to Hijack)
  • Cover is automatically extended free of charge up to 30 days in the event of delays due to bodily injury/sickness covered under the Medical Expenses Section

Covered

Covered


Important Notes:
  1. The maximum indemnity under the Personal Accident and Medical Expenses Sections for an insured person who is over 65 years of age will be limited to only 25% of maximum indemnity.
  2. The maximum indemnity under the Personal Accident Section for an insured person who is under 18 years of age will be limited to $250,000.
  3. For Family Plan, the maximum indemnity under the Personal Accident Section will be limited to $1,500,000 and the maximum indemnity under the Medical Expenses Section will be limited to $3,000,000 for all of the insured persons who are under 18 years of age.
  4. Any acts of terrorism involving the use of biological, chemical agents or nuclear devices are excluded.
  5. The Amateur Dangerous Sports and Activities Extension under the Personal Accident Section and Medical Expenses Section will not be available to those insured persons who are over 65 years of age at the time of accident.
  6. 24-hour Worldwide Travel Assistance Services are available outside the Country of Residence. Country of Residence will be regarded as Macau.
  7. The Replacement Employee Benefit is only applicable if the insured is either an incorporated or unincorporated company.
  8. "Loss of one limb" is defined in the policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.
  9. This benefit is not applicable to insured person(s) who is (are) below 18 years of age and insured under a Family Plan.

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

Personal Accident Sum InsuredAnnual Premium (HK$)
 

Individual Plan

Family Plan3,4

A - $1,000,000

$2,206

$5,514

B - $500,000

$1,902

$4,754


Important Notes:
  1. Maximum days per trip is 90 days, each trip should be a round-trip commencing in Macau.
  2. There is no minimum age limit for this plan. Maximum age limit is 75.
  3. Family Plan is only applicable to a legally married couple and any number of your child(ren) under 18 years of age.Child(ren) under 12 years of age must be accompanied by a parent or a guardian in the insured trip.
  4. For Family Plan, the maximum indemnity under Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under Medical Expenses Section will be limited to HK$3,000,000 for all of the insured persons who are under 18 years of age.
  5. iTravel Plus (Annual) is only available for online purchase.

This product leaflet is for reference only. Please refer to the policy wording for details for the coverage, terms, conditions and exclusions.

  1. Any liability arising from a contractual agreement without the prior consent of Us is not covered
  2. Any liability arising from the loss of or damage to property which belongs to or in custody or control of You or your family members is not covered
  3. Professional or organised dangerous sports or activities
  4. Trekking or hiking at an altitude of over 5,000 meters above sea-level, scuba diving to a depth greater than 30 meters below sea-level
  5. Manual work undertaken during business trips
  6. Suicide, intentional self-inflicted injury, insanity
  7. Mental or nervous disorders, sleep disorder, psychiatric disorder
  8. Alcoholic and drug addiction or solvent abuse
  9. HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  10. Flying activities other than as a fare-paying passenger on a regular or schedule airline or licensed chartered aircraft
  11. Air flight crew
  12. Unlawful acts
  13. War and terrorism (Except for Terrorism Extended Cover)
  14. Nuclear weapons and radiations
  15. Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Loss of Baggage Section), tablet computer, portable telecommunication equipment, aerial device (i.e. aerial photography equipment) or any of its accessories including sim card or digital storage card and the like

Excess for each and every claim (HK$) 
Loss of Baggage

First $200 of each and every claim

Loss of Business Documents or Samples
Personal Money, Documents and Additional Accommodation Expenses
faq-img

Frequently asked questions

Please note that there are three possible scenarios:

  1. If you choose to cancel your trip, without any signs or symptoms of illness, this would not be covered by your travel insurance.
  2. If you are diagnosed with, or display signs or symptoms of, serious sickness before you purchase our travel insurance, this would not be covered.
  3. However, if you are diagnosed with a serious sickness and are certified by a registered Medical Practitioner as unable to travel overseas after purchasing your travel insurance, you may make a claim under the Trip Cancellation section of your policy. Our claims team will assess your claim based on the terms and conditions of your policy.

This scenario is not normally covered by your travel insurance, however we have made special arrangements for this due to the exceptional COVID-19 situation. If your trip is cancelled because you are unable to travel or because your destination country has banned flights or immigration from Macau travellers or the travel agent cancels the tour, as a result of COVID-19 outbreak; you can apply for a premium refund of your single trip travel insurance. We also suggest that you check with your travel agent, airline company or hotel in case they can provide you with options for re-scheduling or refunds of your other travel expenses.

Click here to apply for your premium refund.

This scenario is not covered by your travel insurance.

iTravel Plus (Single Trip) (Macau)

Comprehensive cover to suit your trip

Why choose MSIG?


Extra Benefits for Level 3 / Level 2 Alert Under the Macau Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Loss of or Damage to Mobile Phone

Up to HK$2,000 (mobile phone cover is for Plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan)

Amateur Dangerous Sports and Activities

Cover at no extra cost

Trip Cancellation and Curtailment

Up to HK$50,000 unused travel and accommodation expenses (including overseas local tour packages or admission tickets to any major sporting event, concert or theme park etc.)

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Macau is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Terrorism Extension5

Up to HK$3,000,000 per person for accidental death/permanent total disablement, bodily injury, medical expenses and worldwide travel assistance services

Exclusive travel privileges to elevate your travel experience

Privilege 1 - MSIG Easy Lounge

At over 1,600 airports worldwide, if your flight is delayed for 60 minutes or more, you and up to 5 travel companions can access designated airport lounges for free, regardless of the reasons. Enjoy complimentary food and beverages, Wi-Fi services, and charging facilities.

Privilege 2 - Overseas medical teleconsultation

If you unfortunately fall ill while traveling, you can use the DrGo App to schedule a free overseas medical teleconsultation via a third -party platform. In addition to designated local registered doctors at your destination, you can also book a Hong Kong doctor for a second medical opinion, ensuring you receive the necessary medical support.

This service is only available in Japan, Singapore, Thailand, Vietnam, and the Philippines, subject to relevant terms and conditions.

Learn more

Benefits at a GlanceMaximum Benefits Payable (HK$)
 

Plan A

Plan B

Personal Accident1,2,3

  • Accidental death/permanent total disablement/loss of two limbs or sight in both eyes/permanent total loss of speech and hearing (An advance payment of HK$50,000 cash relief will be paid to your legal representative in the event of your accidental death)

$1,000,000

$500,000

  • Loss of one limb9 or sight in one eye/permanent total loss of speech or hearing.

$500,000

$250,000

  • Covers 3rd degree burns of the minimum percentage of the surface area of your body as specified in the policy

$1,000,000

$500,000

Double Indemnity for Personal Accident4

  • Double indemnity for accidental death while you are travelling in a private car or as a fare-paying passenger on public transport (e.g. scheduled flight, train) or in any armed robbery or attempted armed robbery.
$2,000,000$1,000,000

Medical Expenses1,3

  • Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date due to sickness or bodily injury abroad.
  • Pays for follow-up medical expenses within 90 days after arrival in Macau up to HK$50,000 including registered herbalists, bonesetters and acupuncture’ fees up to HK$150 per visit per day and up to HK$1,500 in total.

$1,000,000

$500,000

24-hour Worldwide Travel Assistance Services8

  • 24-hour worldwide emergency medical evacuation and repatriation after treatment

$2,000,000

$2,000,000

  • Deposit guarantee for hospital admission

$40,000

$40,000

  • Unexpected return to Macau, compassionate visit, children escort arrangements, etc

Covered

Covered

Terrorism Extension5

  • Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under the Personal Accident & Medical Expenses Sections
$3,000,000$3,000,000

Amateur Dangerous Sports and Activities Coverage6

  • Pays you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, recreational alpine skiing or snowboarding, tobogganing or sledding, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities

Up to 250,000 maximum benefits under the Personal Accident and Medical Expenses Sections

Up to 125,000 maximum benefits under the Personal Accident and Medical Expenses Sections

Trip Cancellation and Curtailment

  • Reimburses expenses of unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, concert or theme park etc.) if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e) or close business partner; residential fire or flooding; jury services, witness summons or compulsory quarantine of you; or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport, strike, industrial action, riot, mechanical and/or electrical breakdown of the public transport or closure of the airport which results in delay in departure from Macau for not less than 24 hours.

For Level 3 / Level 2 Alert under the Macau Travel Alert System:

  • If the Level 3 Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of the section limit, or if the Level 2 Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed.
  • Reimburses additional transport expenses if you are forced to leave the city in which you are staying for another city in order to return to Macau.
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Macau.

$50,000

$25,000

Travel Delay

Pays HK$250 for each 6-hour period of delay and each subsequent period of 12 hours if:

  • The arrival / departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport or mechanical and/or electrical breakdown of the public transport, closure of the airport or
  • Your trip is delayed due to the death, serious bodily injury or serious sickness of you, your immediate family members, fiancé(e) or close business partner travelling with you abroad
  • If the original departure and arrival ports/airports of the Public Transport conveyance that you have arranged are in/from mainland China, the maximum cover is HK$500
$2,000$1,000

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, concert or theme park etc.) you have paid or payments for which you are legally obliged to pay, or reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or for your return trip to Macau if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in Suspension of Public Transport or closure of the airport
  • Pays for accommodation expenses up to HK$1,000 per day

$7,500

$5,000

Loss of Baggage

Pays for accidental loss of or damage to personal baggage. The maximum amount we will pay for:

  • any single article, pair or set of articles is HK$2,000
  • all of your sports equipment is HK$5,000 in total
  • all of your valuables is HK$5,000 in total
  • all of your cameras, camcorders and audio/video equipment is HK$5,000 in total
  • any mobile phone is HK$2,000 (mobile phone cover is for plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan)

$20,000

$15,000

Delayed Baggage

  • Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 12 hours on the outward journey

$1,500

$1,000

Personal Money, Documents and Additional Accommodation Expenses

  • Covers the loss of cash or travellers’ cheques directly arising from theft, robbery or burglary during the period of insurance, subject to a maximum amount of HK$3,000 for Plan A and HK$2,000 for Plan B10
  • Reimburses the replacement cost of Macau identity card, credit cards, driving licence, travel tickets, hotel vouchers or passport
  • Pays for additional travel and accommodation expenses which are necessary to obtain a replacement passport if your passport is lost or stolen while you are abroad

$10,000

$5,000

Personal Liability

  • Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property

$2,500,000

$2,500,000

Rental Vehicle Excess Cover

  • Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent

$5,000

$5,000

Golfers' Hole-in-One7

  • Pays for the cost of hospitality if you achieve a “Hole-in-One” in any recognised golf-course
$5,000$3,000

Automatic Extension of Cover

  • Cover is automatically extended free of charge in the event of delays due to unforeseen events covered under the Travel Delay and Trip Rearrangement Sections

Up to 14 days

Up to 14 days

Optional Benefits
(for 2-10 days single trip travel plan and only applicable if it is shown as being operative in the schedule)

Maximum Benefits Payable (HK$)

Extra Sports Equipment Benefits (Applicable to Loss of Baggage and Delayed Baggage)

  • Personal baggage sub-limit for all sports equipment
Extra $5,000
  • Covers the actual expense for rental of sports equipment due to check-in baggage delayed more than 12 hours
$1,000

Upgraded Rental Vehicle Excess (Applicable to Rental Vehicle Excess Cover)

  • Rental Vehicle Excess
Extra $5,000

Pet Accommodation Protection

Covers additional accommodation expenses for one pet charged by a licensed kennel / cattery or pet hotel for the insured trip if you are unable to collect your dog / cat on the day agreed due to the following reasons:

  • The arrival of your return flight is delayed by at least 6 hours; or
  • You are hospitalised or quarantined outside Macau and as a result you cannot arrive in Macau on the original return date
$1,000

Important notes:
  1. The maximum indemnity under Personal Accident and Medical Expenses Sections for an insured person who is over 70 years of age will be limited to only 25% of the sum insured.
  2. The maximum indemnity under the Personal Accident Section for an insured person who is under 18 years of age will be limited to HK$250,000.
  3. For Family Plan, the maximum indemnity under the Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under the Medical Expenses Section will be limited to HK$3,000,000 for all of the insured persons who are under 18 years of age.
  4. The Double Indemnity benefit under the Personal Accident Section will not be available to those insured persons who are under 18 or over 70 years of age at the time of an accident.
  5. Any acts of terrorism involving the use of biological or chemical agents, or nuclear devices are excluded.
  6. The Amateur Dangerous Sports and Activities Extension under the Personal Accident Section and Medical Expenses Section will not be available to those insured persons who are over 70 years of age at the time of an accident.
  7. The Golfers' Hole-in-One benefit will not be available to those insured persons who are under 18 years of age.
  8. 24-hour Worldwide Travel Assistance Services are available outside the Country of Residence. Country of Residence will be regarded as Macau.
  9. "Loss of one limb" is defined in the policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.
  10. This benefit is not applicable to insured person(s) is(are) below 18 years of age and insured under a Family Plan.

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

DaysPremium (HK$)
 Individual PlanFamily Plan3,4
 Plan APlan BPlan APlan B
2244186610464
3311229778572
4363259907648
5393289983724
64263221,064805
74563421,139856
84863631,215907
95183821,296956
105493931,372983
115794041,4471,010
126004151,5011,037
136224261,5551,064
146434351,6071,088
156624411,6551,102
166834561,7061,139
177044671,7601,166
187264751,8141,188
197464861,8661,215
207674971,9171,242
217865081,9661,269
228085182,0201,296
238295292,0741,323
248505392,1251,347
258705502,1761,374
268975592,2441,399
279235702,3091,426
289515792,3791,447
299775902,4441,474
301,0046002,5111,501
31 up to 182HK$24 for each additional dayHK$19 for each additional dayHK$59 for each additional dayHK$49 for each additional day

 

Optional Benefits5
(Applicable to single trip 2 - 10 days and only applicable if it is shown as being operative in the schedule)
Premium (HK$)
 Individual PlanFamily Plan3
Extra Sports Equipment Benefits
(Applicable to Loss of Baggage and Delayed Baggage)
3075
Upgraded Rental Vehicle Excess
(Applicable to Rental Vehicle Excess Cover)
60
(120 for 2 or more insured persons)
120
Pet Accommodation Protection30 (for one pet per insured person)30 (for one pet per family)

Important notes:
  1. Maximum days per trip is 182 days, each trip should be commenced in Macau.
  2. There is no minimum age limit for this plan. Maximum age limit is 85.
  3. Family Plan cover is only applicable to a legally married couple and any number of your child(ren) under 18 years of age. Child(ren) under 12 years of age must be accompanied by a parent or a guardian in the insured trip.
  4. For Family Plan, the maximum indemnity under Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under Medical Expenses Section will be limited to HK$3,000,000 for all of the insured persons who are under 18 years of age.
  5. Optional Benefit is applicable to single trip 2 - 10 days.
  6. No refund of the premium will be allowed once the policy document has been issued.
  7. iTravel Plus (Single Trip) is only available for online purchase.

This product leaflet is for reference only. Please refer to the policy wording for details of the coverage, terms, conditions and exclusions.

  1. Any liability arising from a contractual agreement without the prior consent of Us is not covered
  2. Any liability arising from the loss of or damage to property which belongs to or in custody or control of You or your family members is not covered
  3. Professional or organised dangerous sports or activities
  4. Trekking or hiking at an altitude of over 5,000 meters above sea-level, scuba diving to a depth greater than 30 meters below sea-level
  5. Manual work undertaken during business trips
  6. Suicide, intentional self-inflicted injury, insanity
  7. Mental or nervous disorders, sleep disorder, psychiatric disorder
  8. Alcoholic and drug addiction or solvent abuse
  9. HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  10. Flying activities other than as a fare-paying passenger on a regular or schedule airline or licensed chartered aircraft
  11. Air flight crew
  12. Unlawful acts
  13. War and terrorism (Except for Terrorism Extended Cover)
  14. Nuclear weapons and radiations
  15. Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Loss of Baggage Section), tablet computer, portable telecommunication equipment, aerial device (i.e. aerial photography equipment) or any of its accessories including sim card or digital storage card and the like 

Excess for each and every claim (HK$)
Loss of Baggage

First $200 of each and every claim

Personal Money, Documents and Additional Accommodation Expenses
faq-img

Frequently asked questions

Please note that there are three possible scenarios:

  1. If you choose to cancel your trip, without any signs or symptoms of illness, this would not be covered by your travel insurance.
  2. If you are diagnosed with, or display signs or symptoms of, serious sickness before you purchase our travel insurance, this would not be covered.
  3. However, if you are diagnosed with a serious sickness and are certified by a registered Medical Practitioner as unable to travel overseas after purchasing your travel insurance, you may make a claim under the Trip Cancellation section of your policy. Our claims team will assess your claim based on the terms and conditions of your policy.

This scenario is not normally covered by your travel insurance, however we have made special arrangements for this due to the exceptional COVID-19 situation. If your trip is cancelled because you are unable to travel or because your destination country has banned flights or immigration from Macau travellers or the travel agent cancels the tour, as a result of COVID-19 outbreak; you can apply for a premium refund of your single trip travel insurance. We also suggest that you check with your travel agent, airline company or hotel in case they can provide you with options for re-scheduling or refunds of your other travel expenses.

Click here to apply for your premium refund.

This scenario is not covered by your travel insurance.

Annual TravelSurance 4.0 (Macau)

Perfect for frequent travellers

Why choose MSIG?


Extra Benefits for Level 3 / Level 2 Alert Under the Macau Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Travel Delay Cover

HK$250 for each 6-hour period of delay, up to HK$2,000

Amateur Dangerous Sports and Activities Coverage

Cover at no extra cost

Loss of or Damage to Mobile Phone

Up to HK$2,000 (mobile phone cover is for Plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan)

Trip Cancellation and Curtailment Cover

Up to HK$50,000 which extends to trip cancellation and curtailment due to the death, serious bodily injury or serious sickness of your travel companion

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Macau is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Benefits at a GlanceClassMaximum Benefits Payable (HK$)
  Gold PlanSilver Plan

Personal Accident

Accidental death/permanent total disablement/loss of two limbs or sight in both eyes/permanent total loss of speech and hearing.
(An advance payment of HK$50,000 cash relief will be paid to your legal representative in the event of your accidental death.)

A

B

C

D

E

F

$500,000

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$500,000

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

Loss of one limb2 or sight in one eye/permanent total loss of speech or hearing.

A

B

C

D

E

F

$250,000

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$250,000

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

Covers third degree burns of the minimum percentage of the surface area of your body as specified in the policy.A-F$250,000$250,000

Medical Expenses

Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date due to sickness or bodily injury abroad.

Pays for follow-up medical expenses within 90 days after arrival in Macau up to HK$100,000 including Chinese medical practitioners' fees up to HK$150 per visit per day and up to HK$1,500 in total.

A-F$1,000,000$1,000,000

Hospital Cash

Pays HK$500 per day up to HK$5,000 in total when you are hospitalised as an inpatient due to bodily injury or sickness when abroad.

A-F$5,000$5,000

Terrorism Extension

Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under the Personal Accident & Medical Expenses Sections. (Any acts of terrorism involving the use of biological or chemical agents, or nuclear devices are excluded.)

A-F$3,000,000$3,000,000

Amateur Dangerous Sports and Activities Coverage*

  • Pays you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, recreational alpine skiing or snowboarding, tobogganing or sledding, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities (*This benefit is not applicable to those aged over 65).
A-F50% of the maximum benefits under the Personal Accident & Medical Expenses Sections50% of the maximum benefits under the Personal Accident & Medical Expenses Sections

Worldwide Travel Assistance Services

 
  • 24-hour worldwide emergency medical evacuation and repatriation after treatment.
A-F$2,000,000$2,000,000
  • Deposit guarantee for hospital admission.
A-F$40,000$40,000
  • Unexpected return to Macau, compassionate visit, children escort arrangements, etc.
A-FCoveredCovered

Trip Cancellation and Curtailment

  • Reimburses expenses of unused travel and accommodation if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e), close business partner or travel companion; residential fire or flooding; jury services, witness summons or compulsory quarantine of you;
  • or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport, strike, industrial action, riot, mechanical and/or electrical breakdown of the public transport or closure of the airport which results in delay in departure from Macau for not less than 24 hours.

For Level 3 / Level 2 Alert under the Macau Travel Alert System:

  • If the Level 3 Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of the section limit, or if the Level 2 Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed.
  • Reimburses additional transport expenses if you are forced to leave the city you are staying for another city in order to return to Macau.
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Macau.
A-F$50,000N/A

Replacement Employee

Reimburses transport costs of sending an employee overseas to replace the insured person who needs to be repatriated to Macau due to bodily injury or sickness. The maximum amount payable will not exceed an economy class air ticket. (This is only applicable if the insured is either an incorporate or unincorporate company.)

A-F$20,000N/A

Travel Delay

Pays HK$250 for each 6-hour period of delay if:

  • the arrival/departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport, mechanical and/or electrical breakdown of the public transport, closure of the airport or
  • your trip is delayed due to serious bodily injury, serious sickness or death of you or your travel companion
  • if the original departure and arrival ports / airports of the Public Transport conveyance that you have arranged are in / from mainland China, the maximum cover is HK$500
A-F$2,000N/A

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, musical, concert, museum or theme park) you have paid or payments for which you are legally obliged to pay, or;
  • Reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or;
  • For your return trip to Macau if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in Suspension of Public Transport or closure of the airport.
  • Pays for accommodation expenses up to HK$1,000 per day.
A-F$7,500N/A

Delay Due to Loss of Passport

  • Pays for additional travel and accommodation expenses which are necessary to obtain a replacement passport if your passport is lost or stolen while you are abroad.
A-F$2,000N/A

Delay Due to Hijack

  • Pays HK$500 for each day that you are prevented from reaching your scheduled destination through hijack of the aircraft in which you are travelling.
A-F$2,500N/A

Loss of Baggage

Pays for accidental loss of or damage to personal baggage. The maximum amount we will pay for:

  • any single article, pair or set of articles are HK$3,000.
  • all of your sports equipment is HK$5,000 in total.
  • all of your valuables is HK$5,000 in total.
  • all of your cameras, camcorders and audio / video equipment is HK$5,000 in total.
  • any mobile phone is HK$2,000 (mobile phone cover is not applicable to Sliver Plan and the Insured Person(s) is(are) below 18 years of age).
  • If the articles are not more than 1 year old at the time of an accident, you will be compensated for the new purchase value.
A-F$25,000N/A

Delayed Baggage

  • Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 8 hours on the outward journey.
A-F$1,500N/A

Loss of Documents or Samples

  • Reimburses the cost of replacing business records, documents or samples which have been lost or damaged (The maximum cover for any one article is HK$1,000).
A-F$2,500N/A

Loss of Personal Money

  • Covers the loss of cash or travellers’ cheques directly arising from theft, robbery or burglary during the journey.
  • Reimburses the replacement cost of Macau identity card, credit card, driving licence, travel tickets, hotel vouchers or passport.
  • Covers the loss of travellers’ cheques and foreign currency purchased in respect of the journey for up to 72 hours before the planned departure time in Macau due to theft or burglary.
A-F$3,000N/A

Personal Liability

  • Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property.
A-F$2,500,000N/A

Rental Vehicle Excess Cover

  • Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent.
A-F$5,000N/A

Automatic Extension of Cover

  • Cover is automatically extended free of charge up to 14 days in the event of delays due to unforeseen events covered under the Trip Delay Section (Travel Delay, Trip Rearrangement, Delay Due to Loss of Passport, Delay Due to Hijack).
  • Cover is automatically extended free of charge up to 30 days in the event of delays due to bodily injury/sickness covered under the Medical Expenses Section.
A-FCoveredCovered

Important Notes:
  1. Gold Plan covers all Sections. Silver Plan covers Personal Accident and Medical Expenses only. An additional premium of HK$170 will be charged for each additional section.
  2. “Loss of one limb” is defined in the policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

Individual PlanAnnual Premium (HK$)

Class (Personal Accident Sum Insured)

Gold Plan Full Cover

Silver Plan Basic Cover -
Personal Accident and Medical Expenses Sections only

A - 500,000$1,620$1,150
B - 1,000,000$1,905$1,480
C* - 2,000,000$2,475$1,810
D* - 3,000,000$3,045$2,200
E* - 4,000,000$3,615$2,700
F* - 5,000,000$4,185$3,260
Additional premium for each additional section$170


*Class C, D, E & F are not applicable to those insured persons above 65 years of age

Family Plan**Annual Premium (HK$)

Family groupings /
Class (Personal Accident Sum Insured)

Gold Plan Full Cover

Silver Plan Basic Cover -
Personal Accident and Medical Expenses Sections only

2 Adults (Parents) & Children

Class A - 500,000

Class B - 1,000,000

 

$4,040

$4,755

 

N/A

N/A

1 Adult (Father/Mother) & Children

Class A - 500,000

Class B - 1,000,000

 

$2,420

$2,850

 

N/A

N/A


**Family Plans are only applicable to the Full Cover of Gold Plan

Important Notes
  • Age Limit : Up to 75 years of age.
  • The maximum period of each journey is 90 days. Number of trips per year is unlimited.
  • The children benefits of family plan apply only to any insured persons aged under 18. Child aged below 12 must be accompanied by a parent or guardian.
  • Each trip should be a round-trip commencing from Macau.
  • For insured persons aged below 18, the maximum indemnity will be limited to HK$150,000 per person under Section 1 (Personal Accident). For all insured persons aged below 18, the total maximum indemnity will be limited to HK$450,000 under Section 1 (Personal Accident) and HK$450,000 under Section 2 (Medical Expenses)and the maximum indemnity will be limited to HK$2,5000,000 per person under section 6 (Personal Liability).
  • For insured persons aged above 65, Section 1 (Personal Accident) and Section 2 (Medical Expenses) benefits are limited to 25% of maximum Sum Insured, and No Amateur Dangerous Sports Extension shall apply.
  • If you are simultaneously enjoying protection against any act of terrorism under more than one insurance policy underwritten by us, the maximum aggregate limit of indemnity of terrorism cover to which you are entitled will be subject to the terms and conditions of these policies.
  • Cover does not begin until the proposal form has been accepted and premium paid, except as provided in writing by MSIG Insurance (Hong Kong) Limited.
  • We shall not be liable for any claims arising from manual work undertaken during your trips.
  • If there is any conflict between the English version and the Chinese version of this brochure, the English version shall prevail.

N.B.: This brochure is only a summary of the coverage. For details of terms, conditions and exclusions, please refer to the policy wording. A copy will be provided upon request.

  • Any liability arising from a contractual agreement without prior consent of us is not covered
  • Any liability arising from the loss of or damage to property which belongs to or is in custody or control of you or your family members is not covered
  • Professional or organised dangerous sports or activities
  • Manual work undertaken during business trips
  • Suicide, intentional self-inflicted injury, insanity, mental or nervous disorders, sleep disorder or psychiatric disorder
  • Alcoholic and drug addiction or solvent abuse
  • HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  • Flying activities other than as a fare-paying passenger on a regular or scheduled airline or licensed chartered aircraft
  • Air flight crew
  • Unlawful acts
  • Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Loss of Baggage Section), tablet computer or portable telecommunication equipment or any of its accessories including sim card or digital storage card and the like
  • Loss of or damage to any aerial device and their accessories and spare parts including aerial photography equipment
  • Trekking or hiking at an altitude of over 5,000 metres above sea-level or scuba diving to a depth greater than 30 metres below sea-level
  • Denting and scratching
  • War and terrorism (Except for Terrorism Extended Cover)
  • Nuclear weapons and radiations
faq-img

Frequently asked questions

Please note that there are three possible scenarios:

  1. If you choose to cancel your trip, without any signs or symptoms of illness, this would not be covered by your travel insurance.
  2. If you are diagnosed with, or display signs or symptoms of, serious sickness before you purchase our travel insurance, this would not be covered.
  3. However, if you are diagnosed with a serious sickness and are certified by a registered Medical Practitioner as unable to travel overseas after purchasing your travel insurance, you may make a claim under the Trip Cancellation section of your policy. Our claims team will assess your claim based on the terms and conditions of your policy.

This scenario is not normally covered by your travel insurance, however we have made special arrangements for this due to the exceptional COVID-19 situation. If your trip is cancelled because you are unable to travel or because your destination country has banned flights or immigration from Macau travellers or the travel agent cancels the tour, as a result of COVID-19 outbreak; you can apply for a premium refund of your single trip travel insurance. We also suggest that you check with your travel agent, airline company or hotel in case they can provide you with options for re-scheduling or refunds of your other travel expenses.

Click here to apply for your premium refund.

This scenario is not covered by your travel insurance.

TravelSurance 7.0 (Macau)

The easy way to enjoy travel

Why choose MSIG?


Extra Benefits for Level 3 / Level 2 Alert Under the Macau Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Travel Delay Cover

HK$250 for each 6-hour period of delay, up to HK$2,000

Amateur Dangerous Sports and Activities Coverage

Cover at no extra cost

Loss of or Damage to Mobile Phone

Up to HK$2,000 (mobile phone cover is for Plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan)

Trip Cancellation and Curtailment Cover

Up to HK$50,000 which extends to trip cancellation and curtailment due to the death, serious bodily injury or serious sickness of your travel companion

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Macau is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Benefits at a GlanceMaximum Benefits Payable (HK$)
 Plan APlan BChild Plan

Personal Accident

  • Accidental death/permanent total disablement/loss of two limbs or sight in both eyes/permanent total loss of speech and hearing

(An advance payment of HK$50,000 cash relief will be paid to your legal representative in the event of your accidental death)

$1,000,000$500,000$250,000
  • Loss of one limb6 or sight of one eye/Permanent Total Loss of speech or hearing
$500,000$250,000$125,000
  • Covers 3rd degree burns of the minimum percentage of the surface area of your body as specified in the policy
$500,000$250,000$125,000

Personal Accident

  • Double indemnity for Accidental Death while you are travelling in a private car or as a fare-paying passenger on public transport (e.g. scheduled flight, train) or in any armed robbery or attempted armed robbery
$2,000,000$1,000,000N/A

Medical Expenses

  • Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date due to sickness or bodily injury abroad
  • Pays for follow-up medical expenses within 90 days after arrival in Macau up to HK$50,000 including Chinese medical practitioners' fees up to HK$150 per visit per day and up to HK$1,500 in total
$1,000,000$500,000$250,000

Hospital Cash

  • Pays HK$500 per day up to HK5,000 in total when you are hospitalised as an inpatient due to bodily injury or sickness when abroad
$2,000$1,000$500

Terrorism Extension 7

  • Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under Personal Accident & Medical Expenses Sections
$3,000,000$3,000,000$3,000,000

Amateur Dangerous Sports and Activities Coverage

  • Pays you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, recreational alpine skiing or snowboarding, tobogganing or sledding, water skiing, wakesurfing wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities. (This benefit is not applicable to those aged over 70)
50% of the maximum benefits under the Personal Accident & Medical Expenses Sections50% of the maximum benefits under the Personal Accident & Medical Expenses Sections50% of the maximum benefits under the Personal Accident & Medical Expenses Sections

24-hour Worldwide Travel Assistance Services

 
  • 24-hour worldwide emergency medical evacuation and repatriation after treatment
$2,000,000$2,000,000$2,000,000
  • Deposit guarantee for hospital admission
$40,000$40,000$40,000
  • Unexpected return to Macau, compassionate visit, children escort arrangements, etc.
CoveredCoveredCovered

Trip Cancellation and Curtailment

  • Reimburses expenses of unused travel and accommodation if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e) or close business partner or travel companion; residential fire or flooding; jury services, witness summons or compulsory quarantine of you; or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport, strike, industrial action, riot or mechanical and/or electrical breakdown of the public transport or closure of airport which results in delay in departure from Macau for not less than 24 hours

For Level 3 Alert/ Level 2 Alert under the Macau Travel Alert System:

  • If the Level 3 Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of the section limit, or if the Level 2 Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit.
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed
  • Reimburses additional transport expenses if you are forced to leave the city you are staying for another city in order to return to Macau
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Macau
$50,000$25,000$15,000

Travel Delay

Pays HK$250 for each 6-hour period of delay if:

  • the arrival / departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport, mechanical and/or electrical breakdown of the public transport, closure of the airport or
  • your trip is delayed due to serious bodily injury, serious sickness or death of you or your travel companion
  • If the original departure and arrival ports / airports of the Public Transport conveyance that you have arranged are in / from mainland China, the maximum cover is HK$500.
$2,000$1,500$1,000

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, musical, concert, museum or theme park) you have paid for or payments for which you are legally obliged to pay, or reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or for your return trip to Macau if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions or natural disaster directly resulting in suspension of public transport, or closure of the airport
  • Pays for accommodation expenses up to HK$1,000 per day
$7,500$5,000$2,500

Loss of Passport

  • Pays for additional travel and accommodation expenses which are necessary to obtain a replacement passport if your passport is lost or stolen while you are abroad
$2,000$2,000N/A

Loss of Baggage

Pays for accidental loss of or damage to personal baggage. The maximum amount we will pay for:

  • any single article, pair or set of articles is HK$2,000.
  • all of your sports equipment is HK$5,000 in total.
  • all of your valuables is HK$5,000 in total.
  • all of your cameras, camcorders and audio/video equipment is HK$5,000 in total.
  • any mobile phone is HK$2,000 (mobile phone cover is not applicable to Plan B and Child Plan).
  • If the articles are not more than 1 year old at the time of an accident, you will be compensated for the new purchase value.
$20,000$15,000$10,000

Delayed Baggage

  • Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 8 hours on the outward journey
$1,500$1,000$500

Personal Money and Documents

  • Covers the loss of cash or travelers’ cheques directly arising from theft, robbery or burglary during the Period of Insurance
  • Reimburses the replacement cost of Macau identity card, credit cards, driving licence, travel tickets, hotel vouchers or passport
$3,000$2,500$2,000

Personal Liability

  • Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property
$2,500,000$2,500,000$2,500,000

Rental Vehicle Excess Cover

  • Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent
$5,000$5,000N/A

Golfers' Hole-in-One

  • Pays for the cost of hospitality if you achieve a “Hole-in-One” in any recognised golf-course
$5,000$3,000N/A

Automatic Extension of Cover

  • Cover is automatically extended free of charge up to 14 days in the event of delays due to unforeseen events covered under the Travel Delay and Trip Rearrangement Sections
CoveredCoveredCovered

Important Notes:
  1. Child Plan only applies to those aged below 18. Child aged below 12 must be accompanied by a parent or guardian.
  2. Plan A and Plan B only apply to those aged 18 to 85.
  3. The maximum indemnity under Benefits 1 & 3 for the Insured Person aged above 70 will be limited to only 25%.
  4. The double indemnity for personal accident under Benefit 2 will not be available to those Insured Persons coved under Child Plan or aged over 70 at the time of an accident covered under Plan A/B.
  5. The insurance cover provided will be automatically extended for a maximum of 14 days if the trip of the Insured Person is delayed due to unforeseen events covered under Travel Delay, Trip Rearrangement and Loss of Passport Sections.
  6. “Loss of one limb” is defined in the Policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.
  7. Any acts of terrorism involving the use of biological, chemical agents or nuclear devices are excluded.

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

DaysPremium (HK$)
 Plan APlan BChild Plan
216411487
3204139105
4236160124
5254179143
6273197161
7293209174
8310223186
9329236197
10348242205
11367247211
12380254217
13392260223
14405266229
15417273236
16430279242
17442286247
18455292249
19467299253
20480305257
21493311259
22505317264
23518323268
24530331272
25543336274
26560342278
27575350281
28591355285
29608362289
30625369292
31 up to 182HK$16 for each additional dayHK$13 for each additional dayHK$9 for each additional day

Important Notes:
  • Age Limit: up to 85 years of age.
  • Maximum Days Per Trip: 182 days.
  • Child Plan only applies to those aged below 18. Child aged below 12 must be accompanied by a parent or guardian.
  • Plan A and Plan B only apply to those aged 18 to under 85.
  • The maximum indemnity under Personal Accident and Medical Expenses Sections for the Insured Person aged aged above 70 will be limited to only 25% of the Sum Insured.
  • The double indemnity benefit under Personal Accident section will not be available to those Insured Persons covered under Child Plan or aged over 70 at the time of an accident covered under Plan A/B.
  • If you are simultaneously enjoying protection against any act of terrorism under more than one insurance policy underwritten by us, the maximum aggregate limit of indemnity of terrorism cover to which you are entitled will be subject to the terms and conditions of these policies.
  • Cover does not begin until the proposal form has been accepted and the premium paid, except as provided in writing by MSIG Insurance (Hong Kong) Limited.
  • No refund of the premium is allowed once the Certificate of Insurance has been issued.

  • Any liability arising from a contractual agreement without prior consent of us is not covered
  • Any liability arising from the loss of or damage to property which belongs to or is in custody or control of you or your family members is not covered
  • Professional or organised dangerous sports or activities
  • Manual work undertaken during business trips
  • Suicide, intentional self-inflicted injury, insanity, mental or nervous disorders, sleep disorder or psychiatric disorder
  • Alcoholic and drug addiction or solvent abuse
  • HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  • Flying activities other than as a fare-paying passenger on a regular or scheduled airline or licensed chartered aircraft
  • Air flight crew
  • Unlawful acts
  • Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Loss of Baggage Section), tablet computer or portable telecommunication equipment or any of its accessories including sim card or digital storage card and the like
  • Loss of or damage to any aerial device and their accessories and spare parts including aerial photography equipment
  • Trekking or hiking at an altitude of over 5,000 metres above sea-level or scuba diving to a depth greater than 30 metres below sea-level
  • Denting and scratching
  • War and terrorism (Except for Terrorism Extended Cover)
  • Nuclear weapons and radiations
faq-img

Frequently asked questions

Please note that there are three possible scenarios:

  1. If you choose to cancel your trip, without any signs or symptoms of illness, this would not be covered by your travel insurance.
  2. If you are diagnosed with, or display signs or symptoms of, serious sickness before you purchase our travel insurance, this would not be covered.
  3. However, if you are diagnosed with a serious sickness and are certified by a registered Medical Practitioner as unable to travel overseas after purchasing your travel insurance, you may make a claim under the Trip Cancellation section of your policy. Our claims team will assess your claim based on the terms and conditions of your policy.

This scenario is not normally covered by your travel insurance, however we have made special arrangements for this due to the exceptional COVID-19 situation. If your trip is cancelled because you are unable to travel or because your destination country has banned flights or immigration from Macau travellers or the travel agent cancels the tour, as a result of COVID-19 outbreak; you can apply for a premium refund of your single trip travel insurance. We also suggest that you check with your travel agent, airline company or hotel in case they can provide you with options for re-scheduling or refunds of your other travel expenses.

Click here to apply for your premium refund.

This scenario is not covered by your travel insurance.

Travel insurance* coverage in relation to COVID-19

*This FAQ information is for reference only and applicable to iTravel Plus (Single Trip), iTravel Plus (Annual), TravelSurance 7.0 and Annual TravelSurance 4.0. For details of coverage, terms, conditions, and exclusion, please refer to the policy wording.

All of our Travel Insurance plans provide COVID-19 cover as follows.

a) Trip cancellation or delay due to COVID-19 diagnosis prior to trip commencement
b) Trip curtailment due to COVID-19 diagnosis during the trip
c) Medical expenses for overseas hospitalisation incurred by COVID-19 treatment

Get the latest on COVID-19 and other important Government information here.

Click here to apply for your premium refund.

Remember to wash your hands with soap and water regularly and to stay safe and healthy.

COVID-19, COVID
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