9:00 am to 5:30 pm (Monday to Friday, except public holidays)
If you would like to reach us after office hours, please leave your name, contact number, policy and claims number, enquiry content by calling our services hotline or submitting enquiry form below. We will return to you on the next working day. Thank you.
- 24-hour worldwide emergency medical evacuation and repatriation after treatment
- Deposit guarantee for hospital admission
- Emergency rerouting, legal assistance, compassionate visit, children escort arrangements, travel information, etc.
- 24-hour emergency roadside assistance
- 24-hour free towing service
- Alternate car service
- 24-hour claims advisory service
- 24-hour general advisory service