Frequently asked questions

Yes, home insurance provides protection for home contents and legal liability for householders and their family members living with them, even if the householders are not the property owner.

Yes, our iHome Insurance covers physical loss or damage to your household contents caused by water seepage.

Yes, our iHome insurance covers loss of or damage to furniture, washing machines, and refrigerators while located in or on balconies, patios, terraces, roofs, verandas, forecourts, backyards of your Home or in open areas generally.

MSIG iHome insurance covers accidental loss of or damage to personal effects of your domestic helper as well as providing protection for legal liability regarding third party accidental bodily injuries and property losses.  We also offer optional domestic servants cover for employees' compensation, medical, dental and so on.  Please check out our website or product brochure for full coverage details.
 

Accidentally lost or damaged personal documents (including Hong Kong Identity Card) are only covered if you have insured optional "Worldwide Personal Possessions" coverage and follow our claims procedures and conditions when submitting a claim.
 

Please contact us with your insurance policy number, the effective date, and details of your new flat to update your insured address.