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You may feedback or log a complaint through the below channels. Please include your full name, contact details and policy number or claims number so that we can follow up with you promptly.

 

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Avenida Da Praia Grande No. 693, Edif Tai Wah 13 Andar A & B, Macau
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If you are still dissatisfied with our resolution, you may seek further advice from other independent parties:

Monetary Authority of Macao
The Insurance Supervision Department
Monetary Authority of Macao
Calçada do Gaio, No. 24 – 26,
Macau
+853 8395 2280
https://www.amcm.gov.mo
[email protected]
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