Get quote getquote-close

iTravel Plus (Single Trip)

faq-img

Frequently asked questions

Your iTravel Plus Policy will only be automatically extended for a maximum of 14 days, for the reasons stated in the Travel Delay and Trip Rearrangement sections. If you wish to extend your trip for other purposes and also extend the period of insurance, you are advised to contact us before expiration of the policy to obtain our prior consent. An additional premium may be required to extend your period of insurance under these circumstances.

Unfortunately, medical expenses incurred after your return to Hong Kong are not covered. Under your iTravel Plus Policy, we only pay for medical expenses incurred as follow-up treatment in Hong Kong, if you have consulted a legally registered medical practitioner overseas for the same sickness during the insured trip.

We are sorry that we cannot proceed with your claim because "air traffic control" does not fall within our policy coverage, as set out in the Travel Delay section. However, you will be compensated with HK$250 for the first 6 hours of delay and for each subsequent period of 12 hours of delay if the delay from "air traffic control" was either the direct or indirect result of adverse weather conditions or natural disaster which had not yet taken place or been announced when you purchased the travel insurance.

iTravel Plus (Annual)

faq-img

Frequently asked questions

Your iTravel Plus Policy will only be automatically extended for a maximum of 14 days, for the reasons stated in the Travel Delay and Trip Rearrangement sections. If you wish to extend your trip for other purposes and also extend the period of insurance, you are advised to contact us before expiration of the policy to obtain our prior consent. An additional premium may be required to extend your period of insurance under these circumstances.

Unfortunately, medical expenses incurred after your return to Hong Kong are not covered. Under your iTravel Plus Policy, we only pay for medical expenses incurred as follow-up treatment in Hong Kong, if you have consulted a legally registered medical practitioner overseas for the same sickness during the insured trip.

We are sorry that we cannot proceed with your claim because "air traffic control" does not fall within our policy coverage, as set out in the Travel Delay section. However, you will be compensated with HK$250 for the first 6 hours of delay and for each subsequent period of 12 hours of delay if the delay from "air traffic control" was either the direct or indirect result of adverse weather conditions or natural disaster which had not yet taken place or been announced when you purchased the travel insurance.

5 key factors to consider when comparing domestic helper insurance services – MSIG’s competitive edge

25 Aug 2025
desktop-image mobile-image

Choosing the right domestic helper insurance begins with a clear understanding of its coverage. This article provides a comprehensive comparison based on key considerations to help you make an informed decision.

House fires: a homeowner’s deadliest foe?

31 Jul 2025
desktop-image mobile-image

One of the biggest threats to the security of our homes is fire. As a homeowner, what can you do to protect your flat from the risk of fire? What steps should you consider taking to protect what is a significant financial asset?

Explore some of Hong Kong’s best summer outdoor activities

30 Jun 2025
desktop-image mobile-image

During any outdoor activity, accidents can happen without warning. So make sure you are fully prepared for any eventuality by taking out appropriate insurance. 

iHelper Insurance Offer

Ends in: 1d 2h
31 Aug 2025!

Apply iHelper Insurance with promo code "MSIG20" to enjoy 45% off
Earn MSIG$ or Asia Miles for every premium spent

whatsappicon
Back to top