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Travel insurance* coverage in relation to COVID-19

iTravel Plus (Single Trip)

Enjoy a hassle-free holiday with comprehensive travel protection

Why choose MSIG?


Extra Benefits for Black Alert and Red Alert Under the Outbound Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Loss of or Damage to Mobile Phone5

Up to HK$2,000

Amateur Dangerous Sports and Activities Coverage6

Cover at no extra cost

Trip Cancellation and Curtailment

Up to HK$50,000 unused travel and accommodation expenses which are not recoverable (including overseas local tour packages or admission tickets to any major sporting event, concert or theme park etc.)

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Hong Kong is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Terrorism Extension10

Up to HK$3,000,000 per person for accidental death/permanent total disablement, bodily injury, medical expenses and worldwide travel assistance services

3 exclusive travel privileges to elevate your travel experience

Privilege 1 - MSIG Easy Lounge

At over 1,600 airports worldwide, if your flight is delayed for 60 minutes or more, you and up to 5 travel companions can access designated airport lounges for free, regardless of the reasons. Enjoy complimentary food and beverages, Wi-Fi services, and charging facilities.

Privilege 2 - Overseas medical teleconsultation

If you unfortunately fall ill while traveling, you can use the DrGo App to schedule a free overseas medical teleconsultation via a third -party platform. In addition to designated local registered doctors at your destination, you can also book a Hong Kong doctor for a second medical opinion, ensuring you receive the necessary medical support.

This service is only available in Japan, Singapore, Thailand, Vietnam, and the Philippines, subject to relevant terms and conditions.

Privilege 3 - Door-to-door luggage repair service

If your luggage is unfortunately damaged during your trip, you can contact MSIG luggage repair specialist at +852 2410 8022 or WhatsApp at +852 6645 0349 after returning to Hong Kong. The repair company will pick up your luggage for repair and deliver it back to your home once the repair is completed. This service is completely free of charge, eliminating the inconvenience of transporting the luggage yourself, making it convenient and efficient.

Learn more

Benefits at a GlanceMaximum Benefits Payable (HK$)
 

Plan A (Worldwide)

Plan B (Worldwide)

Plan C11 (Asia)

Personal Accident1,2,3

Accidental death/permanent total disablement/loss of two limbs or sight in both eyes/permanent total loss of speech and hearing (An advance payment of HK$50,000 cash relief will be paid to your legal representative in the event of your accidental death)

$1,000,000

$500,000

$250,000
Loss of one limb9 or sight in one eye/permanent total loss of speech or hearing.

$500,000

$250,000

$125,000
Covers 3rd degree burns of the minimum percentage of the surface area of your body as specified in the policy

$1,000,000

$500,000

$250,000
Double indemnity4 for accidental death while you are travelling in a private car or as a fare-paying passenger on public transport (e.g. scheduled flight, train) or in any armed robbery or attempted armed robbery$2,000,000$1,000,000Not applicable

Medical Expenses1,3

Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date due to sickness or bodily injury abroad.

Pays for follow-up medical expenses within 90 days after arrival in Hong Kong up to HK$50,000 including Chinese medical practitioners' fees up to HK$150 per visit per day and up to HK$1,500 in total.

$1,000,000

$500,000

$100,000

Terrorism Extension10

Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under the Personal Accident & Medical Expenses Sections

$3,000,000

$3,000,000

$3,000,000

Amateur Dangerous Sports and Activities Coverage6

  • Pay you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, skiing, snowboarding, tobogganing, sledding, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities

Up to $250,000 maximium
benefits under the Personal
Accident and Medical Expenses Sections

Up to $125,000 maximium
benefits under the Personal
Accident and Medical Expenses Sections

Not applicable

24-hour Worldwide Travel Assistance Services8

  • 24-hour worldwide emergency medical evacuation and repatriation after treatment

$2,000,000

$2,000,000

$2,000,000
  • Deposit guarantee for hospital admission

$40,000

$40,000

$40,000
  • Unexpected return to Hong Kong, compassionate visit, children escort arrangements, etc

Covered

Covered

Covered

Trip Cancellation and Curtailment

Reimburses expenses of unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, concert or theme park etc.) if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e) or close business partner; residential fire or flooding; jury services, witness summons or compulsory quarantine of you; or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport, closure of the airport, strike, industrial action, riot or mechanical and/or electrical breakdown of the public transport which results in delay in departure from Hong Kong for not less than 24 hours.

For Black Alert and Red Alert under the Outbound Travel Alert System: -

  • If the Black Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of section limit, or if the Red Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit.
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed.
  • Reimburses additional transport expenses if you are forced to leave the city you are staying for another city in order to return to Hong Kong.
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Hong Kong.

$50,000

$25,000

$3,500

Travel Delay

Pays HK$250 for each 6-hour period of delay and each subsequent period of 12 hours if:

  • The arrival/departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport, closure of the airport, mechanical and/or electrical breakdown of public transport or
  • Your trip is delayed due to serious bodily injury, serious sickness or death of you or your immediate family members, fiance(e) or close business partner travelling with you abroad
  • If the original departure and arrival ports/airports of the Public Transport conveyance that you have arranged are in/from mainland China, the maximum cover is HK$500
$2,000$1,000$500

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, musical, concert, museum or theme park) you have paid for or payments for which you are legally obliged to pay, or reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or for your return trip to Hong Kong if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions or natural disaster directly resulting in suspension of public transport or closure of the airport
  • Pays for accommodation expenses up to HK$1,000 per day

$7,500

$5,000

$1,500

Loss of Baggage

  • Pays for accidental loss of or damage to personal baggage. The maximum amount we will pay for:
    • any single article, pair or set of articles is HK$2,000.
    • all of your sports equipment is HK$5,000 in total.
    • all of your valuables is HK$5,000 in total.
    • all of your cameras, camcorders and audio/video equipment is HK$5,000 in total.
    • any mobile phone is HK$2,000 (mobile phone cover is for Plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan).
  • Excess HK$200

$20,000

$15,000

$5,000

Delayed Baggage

  • Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 12 hours on the outward journey

$1,500

$1,000

$500

Personal Money, Documents and Additional Accommodation Expenses

  • Covers the loss of cash or travellers’ cheques directly arising from theft, robbery or burglary during the period of insurance, subject to a maximum amount of HK$3,000 for Plan A, HK$2,000 for Plan B and HK$300 for Plan C5
  • Reimburses the replacement cost of Hong Kong identity card, credit cards, driving licence, travel tickets, hotel vouchers or passport
  • Pays for additional travel and accommodation expenses which are necessary to obtain a replacement passport if your passport is lost or stolen while you are abroad
  • Excess HK$200

$10,000

$5,000

$600

Personal Liability

  • Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property

$2,500,000

$2,500,000

$250,000

Rental Vehicle Excess

  • Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent

$5,000

$5,000

$2,000

Golfers' Hole-in-One7

  • Pays for the cost of hospitality if you achieve a “Hole-in-One” in any recognised golf-course
$5,000$3,000Not applicable

Automatic Extension of Cover (Applicable to Travel Delay and Trip Rearrangement)

  • Cover is automatically extended free of charge in the event of delays due to unforeseen events covered under the Travel Delay and Trip Rearrangement Sections

Up to 14 days

Up to 14 days

Up to 14 days

 

Optional Benefits (Applicable to Plan A and Plan B)
(for 2-10 days single trip travel plan and only applicable if it is shown as being operative in the schedule)
Maximum Benefits Payable (HK$)
 

Plan A (Worldwide)

Plan B (Worldwide)

Plan C11 (Asia)

Extra Sports Equipment Benefits (Applicable to Loss of Baggage and Delayed Baggage)

  1. Pays for accidental loss of or damage to personal baggage sub-limit for all sports equipment.
Extra $5,000N/A
  1. Covers the actual expense for rental of sports equipment due to check-in baggage delayed more than 12 hours.
$1,000N/A

Upgraded Rental Vehicle Excess (Applicable to Rental Vehicle Excess)

  • Pays an excess which you become liable to pay under the agreement with licensed rental company for loss of or damage to the vehicle that you rent.
Extra $5,000N/A

Pet Accommodation Protection

Covers additional accommodation expenses for one pet charged by a licensed kennel/cattery or pet hotel for the insured trip if you are unable to collect your dog/cat on the day agreed due to the following reasons:

  1. The arrival of your return flight is delayed by at least 6 hours; or
  2. You are hospitalized or quarantined outside Hong Kong and as a result you cannot arrive in Hong Kong on the original return date
$1,000N/A

Travel Insurance coverage in relation to COVID-19#

Customers who enrol in iTravel Plus (Single Trip) travel insurance from now until on will enjoy a complimentary COVID-19 daily cash benefit^. Our COVID-19 benefits include:

  • NEW $500 daily cash benefit (up to 10 days) if the insured person is compulsory quarantined or hospitalised overseas as a result of being diagnosed with COVID-19
  • Trip cancellation or delay due to COVID-19 diagnosis prior to trip commencement
  • Trip curtailment due to COVID-19 diagnosis during the trip
  • Medical expenses for overseas hospitalisation incurred by COVID-19 treatment

#The Insured Person(s) must fulfil the entry rules and conditions requirement both in Hong Kong and your planned travel destination(s). For any COVID-19 related claims, the claimant must provide PCR-based nucleic acid test record or rapid antigen test results and proofs indicating the confirmed COVID-19 infection (e.g. medical notes, report, government declaration record).

^Applicable to iTravel Plus (Single Trip) Plan A, B only

 

Important Notes:
  1. The maximum indemnity under Personal Accident and Medical Expenses Sections for an insured person who is over 70 years of age will be limited to only 25% of the sum insured.
  2. The maximum indemnity under Personal Accident Section for the insured person who is under 18 years of age will be limited to HK$250,000.
  3. For Family Plan, the maximum indemnity under Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under Medical Expenses Section will be limited to HK$3,000,000 for all of the insured persons who are under 18 years of age. Family Plan is not offered to Plan C.
  4. The Double Indemnity benefit under Personal Accident Section will not be available to those insured persons who are under 18 or over 70 years of age at the time of an accident. This extra benefit is not applicable to Plan C.
  5. This benefit is not applicable to insured person(s) is(are) below 18 years of age and insured under a Family Plan.
  6. The Amateur Dangerous Sports and Activities Extension under Personal Accident Section and Medical Expenses Section will not be available to those insured person who are over 70 years of age. This extra benefit is not applicable to Plan C.
  7. The Golfers' Hole-in-One benefit will not be available to those Insured Persons who are under 18 years of age.
  8. 24-hour Worldwide Travel Assistance Services are available outside the Country of Residence. Country of Residence will be regarded as Hong Kong.
  9. "Loss of one limb" is defined in the policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.
  10. Any acts of terrorism involve the use of biological, chemical agents or nuclear devices are excluded.
  11. Asia: Listed countries and areas in Asia including China, Macau, Brunei, Cambodia, Indonesia, Japan, Korea, Laos, Malaysia, Myanmar, Philippines, Singapore, Taiwan, Thailand and Vietnam.

*Collection of Levy on Insurance Premium: Insurance Authority (IA) has announced the collection of levy on insurance premium under the “Insurance Ordinance” with effect from 1st January 2018. As a result, all premium amounts shown in this webpage are subject to levy. For further information, please visit www.ia.org.hk/en/levy

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

DaysIndividual PlanFamily Plan*
 Plan A (HK$)Plan B (HK$)Plan C (HK$)Plan A (HK$)Plan B (HK$)
2244186147610464
3311229178778572
4363259200907648
5393289223983724
64263222461,064805
74563422631,139856
84863632781,215907
95183822921,296956
105493933001,372983
115794043091,4471,010
126004153171,5011,037
136224263251,5551,064
146434353331,6071,088
156624413371,6551,102
166834563481,7061,139
177044673561,7601,166
187264753631,8141,188
197464863711,8661,215
207674973791,9171,242
217865083881,9661,269
228085183952,0201,296
238295294032,0741,323
248505394112,1251,347
258705504192,1761,374
268975594272,2441,399
279235704352,3091,426
289515794412,3791,447
299775904492,4441,474
301,0046004572,5111,501
31 up to 182HK$24 for each additional dayHK$19 for each additional dayNot applicableHK$59 for each additional dayHK$49 for each additional day

 

Optional Benefits
(Applicable to Plan A and Plan B)
Individual Plan (HK$)Family Plan3 (HK$)

Extra Sports Equipment Benefits

3075

Upgraded Rental Vehicle Excess

60
(HK$ 120 for 2 or more insured persons)
120

Pet Accommodation Benefit

30 (for one pet per insured person)30 (for one pet per family)

 

*Family Plan cover is only applicable to a legally married couple and any number of your child(ren) below 18 years of age

Important Notes:
  1. Maximum days per trip of Plan A and Plan B are 182 days. Maximum days per trip of Plan C is 30 days, each trip should be commenced in Hong Kong.
  2. There is no minimum age limit for this plan. Maximum age limit is 85.
  3. Family Plan is only applicable to a legally married couple and any number of your child(ren) under 18 years of age. Child(ren) under 12 years of age must be accompanied by a parent or a guardian in the insured trip. Family Plan is not offered for Plan C.
  4. The Amateur Dangerous Sports Extension under Personal Accident Section and Medical Expenses Section will not be available to those Insured Persons who are over 70 years of age.
  5. No mobile phone benefit is payable for Plan B or Plan C, or if the Insured Person(s) is(are) below 18 years of age insured under a Family Plan.
  6. The maximum indemnity under Personal Accident Section for the Insured Person who is under 18 years of age will be limited to HK$250,000.
  7. For Family Plan, the maximum indemnity under Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under Medical Expenses Section will be limited to HK$3,000,000 for all of the Insured Persons who are under 18 years of age.
  8. The maximum indemnity under Personal Accident and Medical Expenses Sections for an Insured Person who is over 70 years of age will be limited to 25% of the Sum Insured.
  9. The Double Indemnity benefit under Personal Accident Section will not be available to those Insured Persons who are under 18 or over 70 years of age at the time of an accident. This extra benefit is not applicable to Plan C. This extra benefit is not applicable to Plan C.
  10. Any acts of terrorism involve the use of biological, chemical agents or nuclear devices are excluded.
  11. iTravel Plus (Single Trip) is only available for online purchase.

This product leaflet is for reference only. Please refer to the policy wording for details of the coverage, terms, conditions and exclusions.


*Collection of Levy on Insurance Premium - The Insurance Authority (IA) has announced the collection of levy on insurance premium under the “Insurance Ordinance” with effect from 1st January 2018. As a result, all premium amounts shown in this product factsheet are subject to levy.

  1. Any liability arising from a contractual agreement without the prior consent of Us is not covered
  2. Any liability arising from the loss of or damage to property which belongs to or in custody or control of You or your family members is not covered
  3. Professional or organised dangerous sports or activities
  4. Trekking or hiking at an altitude of over 5,000 meters above sea-level, scuba diving to a depth greater than 30 meters below sea-level
  5. Manual work undertaken during business trips
  6. Suicide, intentional self-inflicted injury, insanity
  7. Mental or nervous disorders, sleep disorder, psychiatric disorder
  8. Alcoholic and drug addiction or solvent abuse
  9. HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  10. Flying activities other than as a fare-paying passenger on a regular or schedule airline or licensed chartered aircraft
  11. Air flight crew
  12. Unlawful acts
  13. War and terrorism (Except for Terrorism Extended Cover)
  14. Nuclear weapons and radiations
  15. Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Benefit "Loss of Baggage"), tablet computer, portable telecommunication equipment, aerial device (i.e. aerial photography equipment) or any of its accessories including sim card or digital storage card and the like

Excess for each and every claim (HK$)
Loss of Baggage

First $200 of each and every claim

Personal Money, Documents and Additional Accommodation Expenses

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For any tax-free purchases above 10,000yen (excluding tax) at the renowned Japanese Mega Store, Don Quijote, you can enjoy additional 5% discount. Download the coupon now to enjoy the privilege.

Japan Don Quijote discount coupon
faq-img

Frequently asked questions

Your iTravel Plus Policy will only be automatically extended for a maximum of 14 days, for the reasons stated in the Travel Delay and Trip Rearrangement sections. If you wish to extend your trip for other purposes and also extend the period of insurance, you are advised to contact us before expiration of the policy to obtain our prior consent. An additional premium may be required to extend your period of insurance under these circumstances.

Unfortunately, medical expenses incurred after your return to Hong Kong are not covered. Under your iTravel Plus Policy, we only pay for medical expenses incurred as follow-up treatment in Hong Kong, if you have consulted a legally registered medical practitioner overseas for the same sickness during the insured trip.

We are sorry that we cannot proceed with your claim because "air traffic control" does not fall within our policy coverage, as set out in the Travel Delay section. However, you will be compensated with HK$250 for the first 6 hours of delay and for each subsequent period of 12 hours of delay if the delay from "air traffic control" was either the direct or indirect result of adverse weather conditions or natural disaster which had not yet taken place or been announced when you purchased the travel insurance.

iTravel Plus (Annual)

Annual travel protection for frequent travellers

Why choose MSIG?


Extra Benefits for Black Alert and Red Alert Under the Outbound Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Loss of or Damage to Mobile Phone5

Up to HK$2,000

Amateur Dangerous Sports and Activities4

Cover at no extra cost

Trip Cancellation and Curtailment

Up to HK$50,000 unused travel and accommodation expenses which are not recoverable (including overseas local tour packages or admission tickets to any major sporting event, concert or theme park etc.)

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Hong Kong is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Terrorism Extension9

Up to HK$3,000,000 per person for accidental death/permanent total disablement, bodily injury, medical expenses and worldwide travel assistance services

3 exclusive travel privileges to elevate your travel experience

Privilege 1 - MSIG Easy Lounge

At over 1,600 airports worldwide, if your flight is delayed for 60 minutes or more, you and up to 5 travel companions can access designated airport lounges for free, regardless of the reasons. Enjoy complimentary food and beverages, Wi-Fi services, and charging facilities.

Privilege 2 - Overseas medical teleconsultation

If you unfortunately fall ill while traveling, you can use the DrGo App to schedule a free overseas medical teleconsultation via a third -party platform. In addition to designated local registered doctors at your destination, you can also book a Hong Kong doctor for a second medical opinion, ensuring you receive the necessary medical support.

This service is only available in Japan, Singapore, Thailand, Vietnam, and the Philippines, subject to relevant terms and conditions.

Privilege 3 - Door-to-door luggage repair service

If your luggage is unfortunately damaged during your trip, you can contact MSIG luggage repair specialist at +852 2410 8022 or WhatsApp at +852 6645 0349 after returning to Hong Kong. The repair company will pick up your luggage for repair and deliver it back to your home once the repair is completed. This service is completely free of charge, eliminating the inconvenience of transporting the luggage yourself, making it convenient and efficient.

Learn more

Benefits at a GlanceMaximum Benefits Payable (HK$)
 Plan APlan B

Personal Accident1,2,3

Accidental death/permanent total disablement/loss of two limbs or sight in both eyes/permanent total loss of speech and hearing (An advance payment of HK$50,000 cash relief will be paid to your legal representative in the event of your accidental death)

$1,000,000

$500,000

Loss of one limb8 or sight in one eye/permanent total loss of speech or hearing

$500,000

$250,000

Covers 3rd degree burns of the minimum percentage of the surface area of your body as specified in the policy

$1,000,000

$500,000

Medical Expenses1,3

Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date due to sickness or bodily injury abroad

Pays for follow-up medical expenses within 90 days after arrival in Hong Kong up to HK$100,000 including registered herbalists, bonesetters and acupuncture’ fees up to HK$150 per visit per day and up to HK$1,500 in total

$1,000,000

$500,000

Hospital Cash

Pays HK$500 per day up to HK$5,000 in total when you are hospitalised as an inpatient due to bodily injury or sickness when abroad

$5,000

$5,000

Terrorism Extension9

Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under the Personal Accident & Medical Expenses Sections. (Any acts of terrorism involving the use of biological, chemical agents or nuclear devices are excluded)

$3,000,000

$3,000,000

Amateur Dangerous Sports and Activities Coverage4

Pay you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, recreational alpine skiing or snowboarding, tobogganing or sledding, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities

Up to $250,000 under the Personal Accident and Medical Expenses Sections

Up to $125,000 under the Personal Accident and Medical Expenses Sections

24-hour Worldwide Travel Assistance Services6

  • 24-hour worldwide emergency medical evacuation and repatriation after treatment

$2,000,000

$2,000,000

  • Deposit guarantee for hospital admission

$40,000

$40,000

  • Unexpected return to Hong Kong, compassionate visit, children escort arrangements, etc.

Covered

Covered

Trip Cancellation and Curtailment

Reimburses expenses of unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, concert or theme park etc.) if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e) or close business partner; residential fire or flooding; jury services, witness summons or compulsory quarantine of you; or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport or closure of the airport, strike, industrial action, riot or mechanical and/or electrical breakdown of the public transport which results in delay in departure from Hong Kong for not less than 24 hours

For Black Alert and Red Alert under the Outbound Travel Alert System:

  • If the Black Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of the section limit, or if the Red Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed
  • Reimburses additional transport expenses if you are forced to leave the city in which you are staying for another city in order to return to Hong Kong
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Hong Kong

$50,000

$25,000

Replacement Employee7

Reimburses transport costs of sending an employee overseas to replace the insured person who needs to be repatriated to Hong Kong due to bodily injury or sickness. The maximum amount payable will not exceed an economy class air ticket

$20,000$20,000

Travel Delay

Pays HK$250 for each 6-hour period of delay and each subsequent period of 12 hours if:

  • the arrival/departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport or closure of the airport, or mechanical and/or electrical breakdown of the public transport or
  • your trip is delayed due to serious bodily injury, serious sickness or death of you or your immediate family members, fiancé(e) or close business partner travelling with you abroad
  • if the original departure and arrival ports/airports of the Public Transport conveyance that you have arranged are in/from mainland China, the maximum cover is HK$500
$2,000$1,000

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, musical, concert, museum or theme park) you have paid for or payments for which you are legally obliged to pay, or reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or for your return trip to Hong Kong if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions or natural disaster directly resulting in suspension of public transport or closure of the airport
  • Pays for accommodation expenses up to HK$1,000 per day

$7,500

$5,000

Delay Due to Hijack

  • Pays HK$500 for each day that you are prevented from reaching your scheduled destination through hijack of the aircraft in which you are travelling

$2,500

$2,500

Loss of Baggage

Pays for accidental loss of or damage to personal baggage. The maximum amount we will pay for:

  • any single article, pair or set of articles is HK$2,000
  • all of your sports equipment is HK$5,000 in total
  • all of your valuables is HK$5,000 in total
  • all of your cameras, camcorders and audio/video equipment is HK$5,000 in total
  • any mobile phone is HK$2,000 (mobile phone cover is for plan A only and is not applicable to Insured Person(s) who is(are) aged below 18 under Family Plan)
  • Excess HK$200

$20,000

$15,000

Delayed Baggage

Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 12 hours on the outward journey

$1,500

$1,000

Loss of Business Documents or Samples

  • Reimburses the cost of replacing business records, documents or samples which have been lost or damaged. (The maximum cover for any one article is HK$1,000)
  • Excess HK$200

$2,500

$2,500

Personal Money, Documents and Additional Accommodation Expenses

  • Covers the loss of cash or travellers’ cheques directly arising from theft, robbery or burglary during the period of insurance, subject to a maximum amount of HK$3,000 for Plan A and HK$2,000 for Plan B5
  • Reimburses the replacement cost of Hong Kong identity card, credit cards, driving licence, travel tickets, hotel vouchers or passport
  • Covers the loss of travellers’ cheques and foreign currency purchased in respect of the journey for up to 72 hours before the planned departure time in Hong Kong due to theft or burglary
  • Pays for additional travel and accommodation expenses which are necessary to obtain a replacement passport if your passport is lost or stolen while you are abroad
  • Excess HK$200

$10,000

$5,000

Personal Liability

Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property

$2,500,000

$2,500,000

Rental Vehicle Excess Cover

Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent

$5,000

$5,000

Automatic Extension of Cover

  • Cover is automatically extended free of charge up to 14 days in the event of delays due to unforeseen events covered under the Trip Delay Section (Travel Delay, Trip Rearrangement, Delay Due to Hijack)
  • Cover is automatically extended free of charge up to 30 days in the event of delays due to bodily injury/sickness covered under the Medical Expenses Section

Covered

Covered

Travel Insurance coverage in relation to COVID-19#

Customers who enrol in iTravel Plus (Annual) travel insurance from now on will enjoy a complimentary COVID-19 daily cash benefit. As a token of appreciation to the continued support of our customers, the insured person(s) of all existing iTravel Plus (Annual) policies will also receive this free benefit until the end of policy period so you can travel worry-free. Our COVID-19 benefits include:

  • NEW $500 daily cash benefit (up to 10 days) if the insured person is compulsory quarantined or hospitalised overseas as a result of being diagnosed with COVID-19
  • Trip cancellation or delay due to COVID-19 diagnosis prior to trip commencement
  • Trip curtailment due to COVID-19 diagnosis during the trip
  • Medical expenses for overseas hospitalisation incurred by COVID-19 treatment

#The Insured Person(s) must fulfil the entry rules and conditions requirement both in Hong Kong and your planned travel destination(s). For any COVID-19 related claims, the claimant must provide PCR-based nucleic acid test record or rapid antigen test results and proofs indicating the confirmed COVID-19 infection (e.g. medical notes, report, government declaration record).

Important Notes:
  1. The maximum indemnity under Personal Accident and Medical Expenses Sections for an insured person who is over 65 years of age will be limited to only 25% of the sum insured.
  2. The maximum indemnity under Personal Accident Section for an insured person who is under 18 years of age will be limited to HK$250,000.
  3. For Family Plan, the maximum indemnity under Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under Medical Expenses Section will be limited to HK$3,000,000 for all of the insured persons who are under 18 years of age.
  4. The Amateur Dangerous Sports and Activities Extension under Personal Accident Section and Medical Expenses Section will not be available to those insured persons who are over 65 years of age.
  5. No mobile phone benefit is payable for Plan B, or if Insured Person(s) is(are) below 18 years of age insured under a Family Plan.
  6. 24-hour Worldwide Travel Assistance Services are available outside the Country of Residence. Country of Residence will be regarded as Hong Kong.
  7. The Replacement Employee Benefit is only applicable if the Insured is either an incorporated or unincorporated company.
  8. "Loss of one limb" is defined in the Policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.
  9. Any acts of terrorism involve the use of biological, chemical agents or nuclear devices are excluded.
  10. This benefit is not applicable to insured person(s) is(are) below 18 years of age and insured under a Family Plan.

*Collection of Levy on Insurance Premium: Insurance Authority (IA) has announced the collection of levy on insurance premium under the “Insurance Ordinance” with effect from 1st January 2018. As a result, all premium amounts shown in this webpage are subject to levy. For further information, please visit www.ia.org.hk/en/levy

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

Personal Accident Sum InsuredAnnual Premium (HK$)
 Individual PlanFamily Plan3,4
A - $1,000,000

$2,206

$5,514

B - $500,000

$1,902

$4,754

Important Notes:
  1. Maximum days per trip is 90 days, each trip should be a round-trip commencing in Hong Kong.
  2. There is no minimum age limit for this plan. Maximum age limit is 75.
  3. Family Plan is only applicable to a legally married couple and any number of your child(ren) under 18 years of age.Child(ren) under 12 years of age must be accompanied by a parent or a guardian in the insured trip.
  4. For Family Plan, the maximum indemnity under Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under Medical Expenses Section will be limited to HK$3,000,000 for all of the Insured Persons who are under 18 years of age.
  5. iTravel Plus (Annual) is only available for online purchase.

*Collection of Levy on Insurance Premium:
The Insurance Authority (IA) has announced the collection of levy on insurance premium under the “Insurance Ordinance” with effect from 1st January 2018. As a result, all premium amounts shown in this product brochure are subject to levy.

This product leaflet is for reference only. Please refer to the policy wording for details for the coverage, terms, conditions and exclusions.

  1. Any liability arising from a contractual agreement without the prior consent of Us is not covered
  2. Any liability arising from the loss of or damage to property which belongs to or in custody or control of You or your family members is not covered
  3. Professional or organised dangerous sports or activities
  4. Trekking or hiking at an altitude of over 5,000 meters above sea-level, scuba diving to a depth greater than 30 meters below sea-level
  5. Manual work undertaken during business trips
  6. Suicide, intentional self-inflicted injury, insanity
  7. Mental or nervous disorders, sleep disorder, psychiatric disorder
  8. Alcoholic and drug addiction or solvent abuse
  9. HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  10. Flying activities other than as a fare-paying passenger on a regular or schedule airline or licensed chartered aircraft
  11. Air flight crew
  12. Unlawful acts
  13. War and terrorism (Except for Terrorism Extended Cover)
  14. Nuclear weapons and radiations
  15. Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Benefit “Loss of Baggage”), tablet computer, portable telecommunication equipment, aerial device (i.e. aerial photography equipment) or any of its accessories including sim card or digital storage card and the like

Excess for each and every claim (HK$)  
Loss of Baggage

First $200 of each and every claim

Loss of Business Documents or Samples

Personal Money, Documents and Additional Accommodation Expenses

If you are a Japan enthusiast and planning to go to Japan, MSIG has a special offer for you, allowing you to enjoy your trip to the fullest.

For any tax-free purchases above 10,000yen (excluding tax) at the renowned Japanese Mega Store, Don Quijote, you can enjoy additional 5% discount. Download the coupon now to enjoy the privilege.

Japan Don Quijote discount coupon
faq-img

Frequently asked questions

Your iTravel Plus Policy will only be automatically extended for a maximum of 14 days, for the reasons stated in the Travel Delay and Trip Rearrangement sections. If you wish to extend your trip for other purposes and also extend the period of insurance, you are advised to contact us before expiration of the policy to obtain our prior consent. An additional premium may be required to extend your period of insurance under these circumstances.

Unfortunately, medical expenses incurred after your return to Hong Kong are not covered. Under your iTravel Plus Policy, we only pay for medical expenses incurred as follow-up treatment in Hong Kong, if you have consulted a legally registered medical practitioner overseas for the same sickness during the insured trip.

We are sorry that we cannot proceed with your claim because "air traffic control" does not fall within our policy coverage, as set out in the Travel Delay section. However, you will be compensated with HK$250 for the first 6 hours of delay and for each subsequent period of 12 hours of delay if the delay from "air traffic control" was either the direct or indirect result of adverse weather conditions or natural disaster which had not yet taken place or been announced when you purchased the travel insurance.

TravelSurance 7.0

The easy way to enjoy travel

Why choose MSIG?


Extra Benefits for Black Alert and Red Alert Under the Outbound Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Travel Delay Cover

HK$250 for each 6-hour period of delay, up to HK$2,000

Amateur Dangerous Sports and Activities Coverage

Cover at no extra cost

Loss of or damage to mobile phone8

Up to HK$2,000

Trip Cancellation and Curtailment Cover

Up to HK$50,000 which extends to trip cancellation and curtailment due to the death, serious bodily injury or serious sickness of your travel companion

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Hong Kong is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Benefits at a GlanceMaximum Benefits Payable (HK$)
 Plan APlan BChild Plan

Personal Accident

Accidental death/permanent total disablement/loss of two limbs or sight in both eyes/permanent total loss of speech and hearing
(An advance payment of HK$50,000 cash relief will be paid to your legal representative in the event of your accidental death)

$1,000,000$500,000$250,000
Loss of one limb6 or sight in one eye/permanent total loss of speech or hearing$500,000$250,000$125,000
Covers 3rd degree burns of the minimum percentage of the surface area of your body as specified in the policy$500,000$250,000$125,000
Double indemnity for Accidental Death while you are travelling in a private car or as a fare-paying passenger on public transport (e.g. scheduled flight, train) or in any armed robbery or attempted armed robbery$2,000,000$1,000,000N/A

Medical Expenses

Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date due to sickness or bodily injury abroad

Pays for follow-up medical expenses within 90 days after arrival in Hong Kong up to HK$50,000 including Chinese medicine practitioners' fees up to HK$150 per visit per day and up to HK$1,500 in total

$1,000,000$500,000$250,000

Hospital Cash

Pay HK$500 per day when you are hospitalised as an inpatient due to bodily injury or sickness when abroad

$2,000$1,000$500

Terrorism Extension7

Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under the Personal Accident & Medical Expenses Sections

$3,000,000$3,000,000$3,000,000

Dangerous Sports and Activities Coverage

  • Pays you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, recreational alpine skiing or snowboarding, tobogganing or sledding, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities. (This benefit is not applicable to those aged over 70)
50% of the maximum benefits under the Personal Accident & Medical Expenses Sections50% of the maximum benefits under the Personal Accident & Medical Expenses Sections50% of the maximum benefits under the Personal Accident & Medical Expenses Sections

24-hour Worldwide Travel Assistance Services

   
  • 24-hour worldwide emergency medical evacuation and repatriation after treatment
$2,000,000$2,000,000$2,000,000
  • Deposit guarantee for hospital admission
$40,000$40,000$40,000
  • Unexpected return to Hong Kong, compassionate visit, children escort arrangements, etc.
CoveredCoveredCovered

Trip Cancellation and Curtailment

Reimburses expenses of unused travel and accommodation if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e), close business partner or travel companion; residential fire or flooding; jury services, witness summons or compulsory quarantine of you; or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport, strike, industrial action, riot, mechanical and/or electrical breakdown of the public transport or closure of the airport which results in delay in departure from Hong Kong for not less than 24 hours

For Black Alert and Red Alert under the Outbound Travel Alert System:

  • If the Black Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of the section limit, or if the Red Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed.
  • Reimburses additional transport expenses if you are forced to leave the city in which you are staying for another city in order to return to Hong Kong
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Hong Kong
$50,000$25,000$15,000

Travel Delay

Pays HK$250 for each 6-hour period of delay if:

  • the arrival/departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport, mechanical and/or electrical breakdown of the public transport or closure of the airport or
  • your trip is delayed due to serious bodily injury, serious sickness or death of you or your travel companion
  • the original departure and arrival ports / airports of the Public Transport conveyance that you have arranged are in/from mainland China, the maximum cover is HK$500
$2,000$1,500$1,000

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, musical, concert, museum or theme park) you have paid or payments for which you are legally obliged to pay, or reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or for your return trip to Hong Kong if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions, natural disaster or closure of the airport directly resulting in suspension of public transport
  • Pays for accommodation expenses up to HK$1,000 per day
$7,500$5,000$2,500

Loss of Passport

  • Pays for additional travel and accommodation expenses which are necessary to obtain a replacement passport if your passport is lost or stolen while you are abroad
$2,000$2,000N/A

Loss of Baggage

Pays for accidental loss of or damage to personal baggage. The maximum amount we will pay for:

  • any single article, pair or set of articles is HK$2,000.
  • all of your sports equipment is HK$5,000 in total.
  • all of your valuables is HK$5,000 in total.
  • all of your cameras, camcorders and audio/video equipment is HK$5,000 in total.
  • any mobile phone is HK$2,000 (mobile phone cover is not applicable to Plan B and Child Plan).
  • If the articles are not more than 1 year old at the time of an accident, you will be compensated for the new purchase value
$20,000$15,000$10,000

Delayed Baggage

  • Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 8 hours on the outward journey
$1,500$1,000$500

Personal Money and Documents

  • Covers the loss of cash or travellers’ cheques directly arising from theft, robbery or burglary during the period of insurance
  • Reimburses the replacement cost of Hong Kong identity card, credit cards, driving licence, travel tickets, hotel vouchers or passport
$3,000$2,500$2,000

Personal Liability

  • Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property
$2,500,000$2,500,000$2,500,000

Rental Vehicle Excess Cover

  • Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent
$5,000$5,000N/A

Golfers' Hole-in-One

  • Pays for the cost of hospitality if you achieve a “Hole-in-One” in any recognised golf-course
$5,000$3,000N/A

Automatic Extension of Cover

  • Cover is automatically extended free of charge up to 14 days in the event of delays due to unforeseen events covered under the Travel Delay and Trip Rearrangement Sections
CoveredCoveredCovered

Important Notes:
  1. Child Plan only applies to those aged below 18. Child aged below 12 must be accompanied by a parent or guardian.
  2. Plan A and Plan B only apply to those aged between 18 to 85.
  3. The maximum indemnity under Personal Accident and Medical Expenses Sections for an insured person aged above 70 will be limited to only 25%.
  4. The double indemnity for personal accident will not be available to those insured persons covered under Child Plan or aged over 70 at the time of an accident covered under Plan A /B.
  5. Automatically extended for a maximum of 14 days if the trip of the insured person is delayed due to unforeseen events covered under the Travel Delay, Trip Rearrangement and Loss of Passport Sections.
  6. “Loss of one limb” is defined in the Policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.
  7. Any acts of terrorism involving the use of biological or chemical agents, or nuclear devices are excluded.

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail.For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

DaysPremium (HK$)
 Plan APlan BChild Plan
216411487
3204139105
4236160124
5254179143
6273197161
7293209174
8310223186
9329236197
10348242205
11367247211
12380254217
13392260223
14405266229
15417273236
16430279242
17442286247
18455292249
19467299253
20480305257
21493311259
22505317264
23518323268
24530331272
25543336274
26560342278
27575350281
28591355285
29608362289
30625369292
31 up to 182HK$16 for each additional dayHK$13 for each additional dayHK$9 for each additional day

Important Notes:
  • Age Limit: up to 85 years of age.
  • Maximum Days Per Trip: 182 days.
  • Child Plan only applies to those aged below 18. Child aged below 12 must be accompanied by a parent or guardian.
  • Plan A and Plan B only apply to those aged 18 to under 85.
  • The maximum indemnity under Personal Accident and Medical Expenses Sections for the Insured Person aged aged above 70 will be limited to only 25% of the sum insured.
  • The double indemnity benefit under Personal Accident section will not be available to those Insured Persons covered under Child Plan or aged over 70 at the time of an accident covered under Plan A/B.
  • If you are simultaneously enjoying protection against any act of terrorism under more than one insurance policy underwritten by us, the maximum aggregate limit of indemnity of terrorism cover to which you are entitled will be subject to the terms and conditions of these policies.
  • Cover does not begin until the proposal form has been accepted and the premium paid, except as provided in writing by MSIG Insurance (Hong Kong) Limited.
  • No refund of the premium is allowed once the policy document /certificate of insurance has been issued.

^Important Note: Collection of Levy on Insurance Premium - The Insurance Authority (IA) has announced the collection of levy on insurance premium under the “Insurance Ordinance” with e ect from 1st January 2018. As a result, all premium amounts shown in this product brochure are subject to levy.

Important Notes:
  • Any liability arising from a contractual agreement without prior consent of us is not covered
  • Any liability arising from the loss of or damage to property which belongs to or is in custody or control of you or your family members is not covered
  • Professional or organised dangerous sports or activities
  • Manual work undertaken during business trips
  • Suicide, intentional self-inflicted injury, insanity, mental or nervous disorders, sleep disorder or psychiatric disorder
  • Alcoholic and drug addiction or solvent abuse
  • HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  • Flying activities other than as a fare-paying passenger on a regular or scheduled airline or licensed chartered aircraft
  • Air flight crew
  • Unlawful acts
  • Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Loss of Baggage section) , tablet computer, portable telecommunication equipment, aerial device (i.e. aerial photography equipment) or any of its accessories including sim card or digital storage card and the like
  • Loss of or damage to any aerial device and their accessories and spare parts including aerial photography equipment
  • Trekking or hiking at an altitude of over 5,000 metres above sea-level or scuba diving to a depth greater than 30 metres below sea-level
  • Denting and scratching
  • War and terrorism (Except for Terrorism Extended Cover)
  • Nuclear weapons and radiation

If you are a Japan enthusiast and planning to go to Japan, MSIG has a special offer for you, allowing you to enjoy your trip to the fullest.

For any tax-free purchases above 10,000yen (excluding tax) at the renowned Japanese Mega Store, Don Quijote, you can enjoy additional 5% discount. Download the coupon now to enjoy the privilege.

Japan Don Quijote discount coupon
faq-img

Frequently asked questions

Please note that there are three possible scenarios:

  1. If you choose to cancel your trip, without any signs or symptoms of illness, this would not be covered by your travel insurance.
  2. If you are diagnosed with, or display signs or symptoms of, serious sickness before you purchase our travel insurance, this would not be covered.
  3. However, if you are diagnosed with a serious sickness and are certified by a registered Medical Practitioner as unable to travel overseas after purchasing your travel insurance, you may make a claim under the Trip Cancellation section of your policy. Our claims team will assess your claim based on the terms and conditions of your policy.

This scenario is not normally covered by your travel insurance, however we have made special arrangements for this due to the exceptional coronavirus situation. If your trip is cancelled because you are unable to travel or because your destination country has banned flights or immigration from Hong Kong travellers or the travel agent cancels the tour, as a result of COVID-19 outbreak; you can apply for a premium refund of your single trip travel insurance. We also suggest that you check with your travel agent, airline company or hotel in case they can provide you with options for re-scheduling or refunds of your other travel expenses.

Click here to apply for your premium refund.

This scenario is not covered by your travel insurance.

Annual TravelSurance 4.0

Perfect for frequent travellers

Why choose MSIG?


Extra Benefits for Black Alert and Red Alert Under the Outbound Travel Alert System

Up to HK$50,000 and HK$25,000 respectively

Travel Delay Cover

HK$250 for each 6-hour period of delay, up to HK$2,000

Amateur Dangerous Sports and Activities Coverage

Cover at no extra cost

Loss of or Damage to Mobile Phone3

Up to HK$2,000

Trip Cancellation and Curtailment Cover

Up to HK$50,000 which extends to trip cancellation and curtailment due to the death, serious bodily injury or serious sickness of your travel companion

Trip Rearrangement

Up to HK$7,500 cover for additional transport and accommodation expenses, if your return trip to Hong Kong is unavoidably re-routed, including up to HK$1,000 per day for accommodation expenses

Benefits at a GlanceClassMaximum Benefits Payable (HK$)
  Gold PlanSilver Plan

Personal Accident

Pays 100% of the sum insured in the event of accidental death/permanent total disablement/loss of two limbs or sight of both eyes/permanent total loss of speech and hearing (An advance payment of HK$50,000 cash relief will be paid to your legal representative in the event of your accidental death)

A

B

C

D

E

F

$500,000

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$500,000

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

Pays 50% of the sum insured in the event of loss of one limb2 or sight of one eye/permanent total loss of speech or hearing

A

B

C

D

E

F

$250,000

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$250,000

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

Covers third degree burns of the minimum percentage of the surface area of your body as specified in the policy.A - F$250,000$250,000

Medical Expenses

  • Pays for necessary medical treatment expenses and reasonable additional transport expenses if it is necessary and unavoidable for you to stay beyond your intended return date to sickness or bodily injury abroad.
  • Pays for follow-up medical expenses within 90 days after arrival in Hong Kong up to HK$100,000 including Chinese medicine practitioners’ fees up to HK$150 per visit per day and up to HK$1,500 in total.
A - F$1,000,000$1,000,000

Hospital Cash

Pays HK$500 per day up to HK$5,000 in total when you are hospitalised as an inpatient due to bodily injury or sickness when abroad

A - F$5,000$5,000

Terrorism Extension

Extends to provide you with Worldwide Travel Assistance Services as well as cover in respect of death or bodily injury (including necessary medical expenses incurred) which may be sustained through acts of terrorism under the Personal Accident & Medical Expenses Sections. (Any acts of terrorism involving the use of biological, chemical agents or nuclear devices are excluded)

A - F$3,000,000$3,000,000

Dangerous Sports and Activities Coverage

  • Pays you in the event of accidental death or bodily injury while you are taking part in hot-air ballooning, scuba diving, recreational alpine skiing or snowboarding, tobogganing or sledding, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping, horse riding, trekking or hiking, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities. (This benefit is not applicable to those aged over 65)
A - F50% of the maximum benefits under the Personal Accident & Medical Expenses Sections50% of the maximum benefits under the Personal Accident & Medical Expenses Sections

24-hour Worldwide Travel Assistance Services​​​​​​

 
  • 24-hour worldwide emergency medical evacuation and repatriation after treatment
A - F$2,000,000$2,000,000
  • Deposit guarantee for hospital admission
A - F$40,000$40,000
  • Unexpected return to Hong Kong, compassionate visit, children escort arrangements, etc.
A - FCoveredCovered

Trip Cancellation and Curtailment

Reimburses expenses of unused travel and accommodation if your trip is cancelled or curtailed due to serious bodily injury, serious sickness or death of you, your immediate family members, fiancé(e), close business partner or travel companion; residential fire or flooding; jury services, witness summons or compulsory quarantine of you, or if you decide to cancel your trip due to adverse weather conditions, natural disaster directly resulting in suspension of public transport, strike, industrial action, riot, mechanical and/or electrical breakdown of the public transport or closure of the airport which results in delay in departure from Hong Kong for not less than 24 hours

For Black Alert and Red Alert under the Outbound Travel Alert System:

  • If the Black Alert is hoisted, pays up to 100% of the relevant loss and up to 100% of the section limit, or if the Red Alert is hoisted, pays up to 50% of the relevant loss and up to 50% the section limit
  • Pays up to HK$300 administration charge billed by the travel agent if your trip is cancelled or curtailed.
  • Reimburses additional transport expenses if you are forced to leave the city in which you are staying for another city in order to return to Hong Kong
  • Pays HK$1,000 cash allowance if you must stay overnight in another city waiting for necessary transport to return to Hong Kong
A - F$50,000N/A

Replacement Employee

Reimburses transport costs of sending an employee overseas to replace the insured person who needs to be repatriated to Hong Kong due to bodily injury or sickness. The maximum amount payable will not exceed an economy class air ticket. (This is only applicable if the insured is either an incorporate or unincorporate company)

A - F$20,000N/A

Travel Delay

Pays HK$250 for each 6-hour period of delay if:

  • the arrival/departure of public transport is delayed as a result of strike or industrial action, riot, hijack, adverse weather conditions, natural disaster directly resulting in suspension of public transport, mechanical and/or electrical breakdown of the public transport, closure of the airport or
  • your trip is delayed due to serious bodily injury, serious sickness or death of you or your travel companion
  • the original departure and arrival ports/ airports of the Public Transport conveyance that you have arranged are in/from mainland China, the maximum cover is HK$500
A - F$2,000N/A

Trip Rearrangement

  • Reimburses unused travel and accommodation (including overseas local tour package or admission tickets to any major sporting event, musical, concert, museum or theme park) you have paid or payments for which you are legally obliged to pay, or reimburses additional transport and/or accommodation expenses incurred, and which are not recoverable from any other source in reaching your planned destination, or for your return trip to Hong Kong if your trip is unavoidably re-routed due to strike or industrial action, riot, hijack, adverse weather conditions or natural disaster directly resulting in suspension of public transport or closure of the airport
  • Pays for accommodation expenses up to HK$1,000 per day
A - F$7,500N/A

Loss of Passport

A - F$2,000N/A

Delay Due to Hijack

  • Pays HK$500 for each day that you are prevented from reaching your scheduled destination through hijack of the aircraft in which you are travelling
A - F$2,500N/A

Loss of Baggage

Pays for accidental loss of or damage to personal baggage. The maximum amount we will pay for:

  • any single article, pair or set of articles is HK$3,000
  • all of your sports equipment is HK$5,000 in total
  • all of your valuables is HK$5,000 in total
  • all of your cameras, camcorders and audio / video equipment is HK$5,000 in total
  • any mobile phone is HK$2,000 (mobile phone cover is not applicable to Sliver Plan and the Insured Person(s) is(are) below 18 years of age)
  • If the articles are not more than 1 year old at the time of an accident, you will be compensated for the new purchase value
A - F$25,000N/A

Delayed Baggage

  • Pays for the cost of emergency purchase of essential clothing or toiletries if your baggage is delayed for more than 8 hours on the outward journey
A - F$1,500N/A

Loss of Documents or Samples

  • Reimburses the cost of replacing business records, documents or samples which have been lost or damaged. (The maximum cover for any one article is HK$1,000)
A - F$2,500N/A

Loss of Personal Money

  • Covers the loss of cash or travellers' cheques directly arising from theft, robbery or burglary during the journey
  • Reimburses the replacement cost of Hong Kong identity card, credit card, driving licence, travel tickets, hotel vouchers or passport
  • Covers the loss of travellers’ cheques and foreign currency purchased in respect of the journey for up to 72 hours before the planned departure time in Hong Kong due to theft or burglary
A - F$3,000N/A

Personal Liability

  • Pays for any amount for which you become legally liable to pay as compensation for an accident occurring which causes bodily injury to any other person or damage to property
A - F$2,500,000N/A

Rental Vehicle Excess Cover

  • Pays an excess for which you become liable to pay under the agreement with a licensed rental company for loss of or damage to the vehicle that you rent
A - F$5,000N/A

Automatic Extension of Cover

  • Cover is automatically extended free of charge up to 14 days in the event of delays due to unforeseen events covered under the Trip Delay Section (Travel Delay, Trip Rearrangement, Delay Due to Loss of Passport, Delay Due to Hijack)
  • Cover is automatically extended free of charge up to 30 days in the event of delays due to bodily injury/ sickness covered under the Medical Expenses Section
A - FCoveredCovered

Important Notes:
  1. Gold Plan covers all Sections. Silver Plan covers Personal Accident and Medical Expenses only. An additional premium of HK$170 will be charged for each additional section. All “Additional Benefits” are applicable to Gold and Silver Plans.
  2. “Loss of one limb” is defined in the Policy as loss by physical severance at or above the wrist or ankle or the total loss of use of an entire hand, arm, foot or leg.

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

Individual PlanAnnual Premium (HK$)
Class (Personal Accident Sum Insured)Gold Plan Full CoverSilver Plan Basic Cover -
Personal Accident and Medical Expenses Sections only
A - 500,000$1,620$1,150
B - 1,000,000$1,905$1,480
C* - 2,000,000$2,475$1,810
D* - 3,000,000$3,045$2,200
E* - 4,000,000$3,615$2,700
F* - 5,000,000$4,185$3,260

 

*Class C, D, E & F are not applicable to those insured persons above 65 years of age

Family Plan**Annual Premium (HK$)
Family groupings /
Class (Personal Accident Sum Insured)
Gold Plan Full CoverSilver Plan Basic Cover -
Personal Accident and Medical Expenses Sections only

2 Adults (Parents) & Children

Class A - 500,000

Class B - 1,000,000

 

$4,040

$4,755

 

N/A

N/A

1 Adult (Father/Mother) & Children

Class A - 500,000

Class B - 1,000,000

 

$2,420

$2,850

 

N/A

N/A

 

**Family Plans are only applicable to the Full Cover of Gold Plan

Important Notes
  • Age Limit : Up to 75 years of age.
  • The maximum period of each journey is 90 days. Number of trips per year is unlimited.
  • The children benefits of family plan apply only to any insured persons aged under 18. Child aged below 12 must be accompanied by a parent or guardian.
  • Each trip should be a round-trip commencing from Hong Kong.
  • For insured persons aged below 18, the maximum indemnity will be limited to HK$150,000 per person under Section 1 (Personal Accident). For all insured persons aged below 18, the total maximum indemnity will be limited to HK$450,000 under Section 1 (Personal Accident) and HK$450,000 under Section 2 (Medical Expenses)and the maximum indemnity will be limited to HK$2,5000,000 per person under section 6 (Personal Liability).
  • For insured persons aged above 65, Section 1 (Personal Accident) and Section 2 (Medical Expenses) benefits are limited to 25% of maximum Sum Insured, and No Amateur Dangerous Sports and Activities Extension shall apply.
  • If you are simultaneously enjoying protection against any act of terrorism under more than one insurance policy underwritten by us, the maximum aggregate limit of indemnity of terrorism cover to which you are entitled will be subject to the terms and conditions of these policies.
  • Cover does not begin until the proposal form has been accepted and premium paid, except as provided in writing by MSIG Insurance (Hong Kong) Limited.
  • We shall not be liable for any claims arising from manual work undertaken during your trips.

N.B.: This is only a summary of the coverage. For details of terms, conditions and exclusions, please refer to the policy wording. A copy will be provided upon request.

^Important Note: Collection of Levy on Insurance Premium - The Insurance Authority (IA) has announced the collection of levy on insurance premium under the “Insurance Ordinance” with effect from 1st January 2018. As a result, all premium amounts shown in this product proposal form are subject to levy.
In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

  • Any liability arising from a contractual agreement without prior consent of us is not covered
  • Any liability arising from the loss of or damage to property which belongs to or is in custody or control of you or your family members is not covered
  • Professional or organised dangerous sports or activities
  • Manual work undertaken during business trips
  • Suicide, intentional self-inflicted injury, insanity, mental or nervous disorders, sleep disorder or psychiatric disorder
  • Alcoholic and drug addiction or solvent abuse
  • HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  • Flying activities other than as a fare-paying passenger on a regular or scheduled airline or licensed chartered aircraft
  • Air flight crew
  • Unlawful acts
  • Loss of or damage to any pager, mobile phone (except for the benefit specifically provided under the above Loss of Baggage section) , tablet computer, portable telecommunication equipment, aerial device (i.e. aerial photography equipment) or any of its accessories including sim card or digital storage card and the like
  • Loss of or damage to any aerial device and their accessories and spare parts including aerial photography equipment
  • Trekking or hiking at an altitude of over 5,000 metres above sea-level or scuba diving to a depth greater than 30 metres below sea-level
  • Denting and scratching
  • War and terrorism (Except for Terrorism Extended Cover)
  • Nuclear weapons and radiation

If you are a Japan enthusiast and planning to go to Japan, MSIG has a special offer for you, allowing you to enjoy your trip to the fullest.

For any tax-free purchases above 10,000yen (excluding tax) at the renowned Japanese Mega Store, Don Quijote, you can enjoy additional 5% discount. Download the coupon now to enjoy the privilege.

Japan Don Quijote discount coupon
faq-img

Frequently asked questions

Please note that there are three possible scenarios:

  1. If you choose to cancel your trip, without any signs or symptoms of illness, this would not be covered by your travel insurance.
  2. If you are diagnosed with, or display signs or symptoms of, serious sickness before you purchase our travel insurance, this would not be covered.
  3. However, if you are diagnosed with a serious sickness and are certified by a registered Medical Practitioner as unable to travel overseas after purchasing your travel insurance, you may make a claim under the Trip Cancellation section of your policy. Our claims team will assess your claim based on the terms and conditions of your policy.

This scenario is not normally covered by your travel insurance, however we have made special arrangements for this due to the exceptional coronavirus situation. If your trip is cancelled because you are unable to travel or because your destination country has banned flights or immigration from Hong Kong travellers or the travel agent cancels the tour, as a result of COVID-19 outbreak; you can apply for a premium refund of your single trip travel insurance. We also suggest that you check with your travel agent, airline company or hotel in case they can provide you with options for re-scheduling or refunds of your other travel expenses.

Click here to apply for your premium refund.

This scenario is not covered by your travel insurance.

Travel insurance* coverage in relation to COVID-19

*This FAQ information is for reference only and applicable to iTravel Plus (Single Trip), iTravel Plus (Annual), TravelSurance 7.0 and Annual TravelSurance 4.0. For details of coverage, terms, conditions, and exclusion, please refer to the policy wording.

All of our Travel Insurance plans provide COVID-19 cover as follows.

a) Trip cancellation or delay due to COVID-19 diagnosis prior to trip commencement
b) Trip curtailment due to COVID-19 diagnosis during the trip
c) Medical expenses for overseas hospitalisation incurred by COVID-19 treatment

In addition, iTravel Plus (Single Trip) and iTravel Plus (Annual) provide HK$500 daily cash benefit (up to 10 days) if the insured person is compulsory quarantined or hospitalised overseas as a result of being diagnosed with COVID-19.

Get the latest on COVID-19 and other important Government information here.

Click here to apply for your premium refund.

Remember to wash your hands with soap and water regularly and to stay safe and healthy.

COVID-19, COVID
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