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Employees' Compensation Insurance (2025)

Claim Procedure

Step 1: Notify the Labour Department

  • Notify the Labour Department within 14 days (in case of injury) or 7 days (in case of death) after the accident comes to knowledge

Step 2: Complete forms

  • For sick leave up to 3 days: Complete Form 2B
  • For sick leave more than 3 days: Complete Form 2
  • Forms are available from the Labour Department website or through the Labour Department Telephone Enquiry Hotline: +852 2717 1771

Step 3: Pay periodical payments & medical expenses to injured employee

  • Pay at 4/5 of the difference between the employee's monthly earnings at the time of the accident and his/her monthly earnings during the period of temporary incapacity

  • Daily maximum of medical expenses payable as below:

    In-patient treatment: HK$300

    Outpatient treatment: HK$300

    Both in-patient and outpatient treatment on the same day: HK$370

Step 4: Send documents to us

  • Form 2 or Form 2B (send the original to the Labour Department and the copy to us)
  • Sick Leave Certificate(s) (Please keep us informed as long as the injured employee is still under sick leave by submitting sick leave certificates on a monthly basis)
  • Medical expenses receipt(s), if any

For any enquiries, please contact us at:

+852 2894 0660

Service hours:
9:00am - 5:30pm,
Monday - Friday
(except public holidays)

contact

  1. The period of absence from duty must be certified to be necessary by a registered medical practitioner, registered Chinese medicine practitioner or registered dentist. 
  2. The employer is liable to pay the injured employee’s medical expenses in respect of medical treatment given by a registered medical practitioner, registered Chinese medicine practitioner, registered dentist, registered physiotherapist, registered occupational therapist or registered chiropractor.
  3. We may contact you for more information.
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