Employees' Compensation Insurance (2025)
Claim Procedure
Step 1: Notify the Labour Department
- Notify the Labour Department within 14 days (in case of injury) or 7 days (in case of death) after the accident comes to knowledge.
Step 2: Complete forms
- For sick leave up to 3 days: Complete Form 2B
- For sick leave more than 3 days: Complete Form 2
- Forms are available from the Labour Department website or through the Labour Department Telephone Enquiry Service Hotline: +852 2717 1771
Step 3: Pay periodical payments & medical expenses to injured employee
- Pay at 4/5 of the difference between the employee's monthly earnings at the time of the accident and his/her monthly earnings during the period of temporary incapacity.
Daily maximum of medical expenses payable as below:
In-patient treatment: HK$300
Outpatient treatment: HK$300
Both in-patient and outpatient treatment on the same day: HK$370
Step 4: Send documents to us
- Form 2 or Form 2B (send the original to the Labour Department and the copy to us)
- Sick Leave Certificate(s) (Please keep us informed as long as the injured employee is still under sick leave by submitting sick leave certificates on a monthly basis)
- Medical expenses receipt(s), if any
For any enquiries, please contact us at:
Service hours:
9:00am - 5:30pm,
Monday - Friday
(except public holidays)
WhatsApp Enquiry
Submit a form
- The period of absence from duty must be certified to be necessary by a registered medical practitioner, registered Chinese medicine practitioner or registered dentist.
- The employer is liable to pay the injured employee’s medical expenses in respect of medical treatment given by a registered medical practitioner, registered Chinese medicine practitioner, registered dentist, registered physiotherapist, registered occupational therapist or registered chiropractor.
- We may contact you for further information.
- For enquiries, please call our Claims Services Hotline at +852 2894 0660 or fill in the General enquiry form.
