Responsible for driving profitable growth of the Financial Lines portfolio through underwriting complex risks, building strong broker partnerships, and providing technical leadership to support underwriting excellence and business performance.

Job overview:

• Drive sustainable portfolio growth by underwriting and managing complex Financial Lines risks, delivering profitable business performance while ensuring compliance with underwriting guidelines and authority limits.
• Expand market presence through strong broker and business partner relationships, identifying new opportunities across Financial Lines and specialty liability products.
• Champion underwriting excellence by providing technical guidance, portfolio insights and operational improvement initiatives to enhance underwriting effectiveness and efficiency.

Responsible for managing and expanding the healthcare provider network, handling fee negotiations and contracting, coordinating daily network operations, and resolving service issues to ensure high-quality care delivery, regulatory compliance, and cost-effective provider partnerships.

Job overview:

• Expand and maintain the healthcare provider network by assisting with provider onboarding, contracting, and fee negotiations to secure competitive and sustainable partnerships.
• Streamline day-to-day network operations by managing provider inquiries, vendor relationships, and accurate record-keeping to ensure seamless service delivery.
• Drive service quality and operational excellence by resolving provider complaints, ensuring regulatory compliance, and identifying opportunities to enhance customer experience.

Responsible for managing and settling personal lines claims, with a strong focus on home and travel portfolios, while maintaining accurate reserving, delivering high-quality customer service, and supporting operational improvement initiatives to ensure full compliance and organizational efficiency.

Job overview:

• Efficiently evaluate, settle, and monitor personal lines claims—focusing primarily on home and travel portfolios—while strictly adhering to company policies, authority limits, and regulatory compliance.

• Provide professional, customer-centric support and leverage strong communication skills to handle inquiries, negotiations, and resolutions effectively.

• Partner with supervisors and management to streamline workflows, maintain accurate reserves, prepare analytical reports, and spearhead initiatives aimed at boosting overall service quality and efficiency.

Responsible for driving commercial insurance sales across multiple channels, managing partner and client relationships, delivering product training, and ensuring operational alignment and underwriting compliance to achieve business objectives.

Job overview:

• Drive business growth and sales across agency, banking, and direct channels to achieve revenue targets through strategic market identification and product launches.
• Cultivate high-value partnerships and client relationships by building strong rapport and delivering impactful product briefings and training.
• Oversee underwriting and operations by collaborating with internal stakeholders to review commercial cases and ensure compliance with company guidelines.

Responsible for overseeing claims operations, ensuring compliance, managing complex cases, and leading a team to deliver efficient service and optimize recoveries.

Job overview:

• Manage and oversee claims handling processes to ensure compliance with company policies, underwriting guidelines, and regulatory requirements, including proper reserving, documentation, and escalation of irregular or large loss cases.
• Lead the preparation and analysis of claims reports (monthly, quarterly, annual), monitor claim developments, support audits, and recommend improvements to enhance operational efficiency, compliance, and decision-making.
• Supervise and develop claims teams and external partners (adjusters, surveyors), while ensuring effective handling of subrogation, recoveries, and legal actions to optimize claim outcomes and maintain high service standards.

Responsible for end‑to‑end handling of motor and liability claims, ensuring timely settlement, accurate reserving, regulatory compliance, and high‑quality customer service.

Job overview:

• Manage and settle motor and liability claims accurately, promptly, and in compliance with company policies
• Monitor claim development, set reserves, and coordinate with adjusters and solicitors to ensure proper claim handling
• Deliver professional customer service while maximizing recovery opportunities and minimizing claim leakage