File your claim now
Select the type of claim








EASY Claims
Our online claim platform, EASY Claims, is a secure digital platform with advanced security features to protect customers' personal details.

Scored
8.3out of 10

Scored
93.2%as at 2023
Here’s why you will love EASY Claims
Claim procedure
- Hong Kong
- Macau
- Personal
- Commercial

Frequently asked questions
Your policy number is stated on your policy document, or you may contact your agent or broker for assistance.
No for most of the claims. If we need the original supporting documents, our claims handler will contact you after our assessment.
You will receive instant SMS, an email confirmation and also a tracking number for your registered claim upon submission. Simply enter your tracking number or claim number in the Claims status enquiry to check your claim status anytime, anywhere.