WhatsApp
Household Removal Insurance eases emigration worries
While emigration has been a hot topic in recent years, the process not only involves complicated application procedures, but also comes with headaches from having to move household contents. Items can be damaged or lost while in transit across the oceans, resulting in monetary outlays. To maximize protection for beloved household possessions, those planning to emigrate should consider purchasing Household Removal Insurance.
Choosing a reputable and experienced forwarder is critical when moving household contents overseas. Household Removal Insurance, on the other hand, offers one-off insurance protection during the removal process from the insured's Hong Kong residence to the new accommodation overseas. As such, Household Removal Insurance must be purchased from an insurance company, a broker or an agent before items are removed from the local residence. Once insured, if household items were accidentally lost or damaged during the removal process by a professional moving company, the insured would receive compensation.
Purchasing Household Removal Insurance is usually very simple. The insured can first approach the insurance company for an inventory list template to fill in the items to be moved through the moving company and their values. Insurance company will then provide a quotation based on the items and values as listed. The process takes one to two working days. It is worth noting that the insurance company must be notified of items like expensive watches, famous paintings and antiques, and be supplied with invoices, certificates or auction receipts for reference in their valuation process. The applicant would need to provide sufficient documentation and time for the insurance company to quote and valuate.
If damage or loss are noticed after the items have been delivered to the overseas destination, the insured should keep the damaged item in the original packing material and take photographs for record. If an item damaged during removal has been assessed to be repairable, it will be sent for repairs. Compensation for items that have been irreparably damaged is based on the value listed on the inventory list. The actual level of compensation would depend on the terms of the insurance policy.
Traditionally, the policyholder would need to contact the local claims processor in the destination country as listed on the insurance policy. Some insurance companies have now introduced online claims submission platforms for customers to file claims anytime, anywhere, making the claims process simple and convenient. Despite being situated overseas, the insured can fill in an online claims form and upload the relevant documentation, saving the hassle of mailing paper forms and documents back to Hong Kong and the cost of postage.
If the household contents need to be stored temporarily in an overseas warehouse before being delivered to the new residence, it must be noted that Household Removal Insurance typically provides short-term storage protection for no more than 60 days. If the items still cannot be delivered to the residence after 60 days and remain in storage, the insured would need to purchase storage insurance from a local insurance company, thereby extending maximum protection for the items.
In order to emigrate without worries, do remember to carefully appoint a removal company and purchase Household Removal Insurance.
If you have any queries regarding Household Removal Insurance, please feel free to contact us 
Learn more about EASY Claims and file your claims online anytime, anywhere.
