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Top 3 Finalists of the Hong Kong Insurance Awards 2024
We are proud to announce that MSIG Hong Kong has been named a Top-three Finalist for the “Outstanding Claims Management Award – General Insurance" of the Hong Kong Insurance Awards 2024, marking our second consecutive year of this prestigious achievement.
This accolade highlights our unwavering commitment to delivering extraordinary claims service to our customers, particularly through the successful launch of Zero Touch for our Helper insurance plan in 2023. This transformative advancement automates tasks such as verifying claims history and policy validity, enabling us to confirm eligible claims in just 15 minutes.
Looking ahead, we remain dedicated to further enhancing our digital capabilities and continuing to offer an extraordinary service experience to our customers as their trusted partner.
About the awards
The Hong Kong Insurance Awards, organised by the Hong Kong Federation of Insurers, a signature event in the industry since its first launch in 2014. It recognises the outstanding accomplishment of industry practitioners for their top-notch performance and innovation across various categories. The awardees are selected by a panel of professional judges representing the business, academic, and various social sectors.
