MSIG Hong Kong garners the 2024 Laserfiche Run Smarter® Awards

We are pleased to announce that our automated claims assessment has honoured the “Best Program ROI” at the 2024 Laserfiche Run Smarter® Awards. This award, established by Laserfiche in 2005, recognises individuals and organisations that leverage Laserfiche to enhance productivity, innovate processes, and achieve outstanding business results.

By leveraging the power of digital enablement in our claims process, our ultimate goal is to maximise productivity at MSIG Hong Kong while saving valuable time, enabling us to provide even more effective service to our customers. We take great pride in having achieved the remarkable feat of saving over 200 working days per year in claims processing with the help of Laserfiche!

Gary Kwok, Senior Vice President of Claims, extends his heartfelt congratulations to our exceptional Claims team, whose unwavering dedication and contributions consistently surpass customer expectations. He added, “We embark on our journey of excellence, innovation has played a pivotal role in reaching this significant milestone. Our commitment remains to create extraordinary experiences for our valued customers!”