MSIG Hong Kong garnered Claims Initiative of the Year at the InsuranceAsia News Awards for Excellence 2024

We are proud to be awarded the “Claims Initiative of the Year" at the InsuranceAsia News Awards for Excellence 2024.

This award reflects our unwavering commitment to providing extraordinary claims service to our customers. A key part of this achievement was the successful launch of Zero Touch for our Helper insurance plan in 2023. This innovative feature automates tasks such as verifying claims history, policy validity and claims payment amounts, enabling us to confirm eligible claims in just 15 minutes.

Looking ahead, we remain committed to enhancing our digital capabilities and ensuring that our customers continue to receive an extraordinary experience as their trusted partner.