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iHelper Insurance

Product ambassador Bob Lam strongly recommends MSIG’s iHelper Insurance! Comprehensive protection that ensures peace of mind for both domestic helpers and employers!

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Apply iHelper Insurance with promo code "MSIG20" to enjoy 45% off

 

Why choose MSIG?


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Three plan options

Choose from Essential, Standard and Enhanced Plans to cater your financial needs

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Replacement coverage

Replacement expenses of up to HK$10,000 for helper and up to HK$1,000 for main door or metal gate lock

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Employees' compensation coverage

Up to HK$100,000,000 per year

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Premium discount

Enjoy premium discount for enrolling 2-year policy

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Optional clinical expenses (top-up)

Extra financial support to employers to address the fees and charges reform announced by the Hospital Authority

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Automatic extension of coverage

The coverage period will be automatically extended for free by three months each year if your domestic helper resigns and you are unable to hire a new one
 

   Online claims approval in as fast as 15 minutes

For eligible clinical or dental expenses claims submitted through the EASY Claims platform, approval can be completed in as fast as 15 minutes

PlanEssential
Plan
Standard
Plan
Enhanced
Plan
CoverageMaximum benefits payable per year (HK$)

Employees’ compensation cover

  • Limit per event

100,000,000

100,000,000

100,000,000

Clinical expenses

N/A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3,0004,000
  • Limit per visit per day
200200
  • Chinese medical practitioner and physiotherapist
    - Limit per visit per day
600
120
700
150

Surgical & hospitalisation expenses

25,00030,000
  • Room & board charges and other miscellaneous hospital charges
    - Limit per day

 

350

 

350

  • Surgeon’s fees
    - Limit per operation

15,000

20,000
  • Anaesthetist fees
25% of amount payable
under surgeon’s fees
25% of amount payable
under surgeon’s fees
  • Operating theatre charges
12.5% of amount payable
under surgeon’s fees
12.5% of amount payable
under surgeon’s fees
  • Day care surgery
IncludedIncluded

Service interruption

5,0006,000
  • Limit per day
250300
  • Commencing from the confinement day in a hospital
4th day1st day

Dental expenses

1,5001,500
  • Limit per visit
2/3 of actual expenses2/3 of actual expenses

Personal accident benefit

N/A100,000

Repatriation expenses

20,00020,000

Replacement helper expenses

5,00010,000

Fidelity guarantee

10,00010,000
  • Unauthorised telephone calls
3,0003,000

Replacement and installation cost of main door or metal gate lock

1,0001,000

Automatic extension of cover

N/AOnce per year
  • Maximum period per extension per year (months)
3

Medical protection for abuse of your family

10,00010,000
  • Trauma counselling expenses
    - Limit per visit per day
Included
1,000
Included
1,000

Personal effects/money

10,00010,000
  • Personal effects
    - Limit per item

1,000

1,000
  • Money
    - Limit per claim

3,000

3,000
  • Excess
    - Per claim

200

200

Domestic helper liability

  • Limit per event

150,000

150,000

PlanEssential
Plan
Standard
Plan
Enhanced
Plan
Optional covers1Maximum benefits payable per year (HK$)

Cancer and heart disease

Section 2 - Clinical expenses

 

 

 

 

 

 

 

 

 

 

 

N/A

 

Covered

 

Covered

Section 3 - Surgical and hospitalisation expensesCoveredCovered
Section 4 - Service interruptionCoveredCovered

Cancer and heart disease (top-up)2

Section 2 - Clinical expenses

 

Covered

 

Covered

Section 3 – Surgical and hospitalisation expenses95,000100,000
  • Room & board charges and other miscellaneous hospital charges
    - Limit per day


350


350
  • Surgeon’s fees
    - Limit per operation

15,000

20,000
  • Anaesthetist fees
25% of amount payable under surgeon’s fees25% of amount payable under surgeon’s fees
  • Operating theatre charges
12.5% of amount payable
under surgeon’s fees
12.5% of amount payable
under surgeon’s fees
  • Day care surgery
IncludedIncluded
Section 4 - Service interruptionCoveredCovered

Clinical expense top-up

5,0006,000

Medical treatment from a clinic for sickness or bodily injury resulting from an accident

  • Limit per visit per day


400


400

Chinese medical practitioner and physiotherapist

  • Limit per visit per day
600
120
700
150


1 Optional covers are not applicable to Essential Plan.

2 Only applicable for domestic helper aged below 45 at the time of enrollment.

Type of planEssential, Standard and Enhanced PlanOptional cover 1 and 2
Waiting period414 days90 days


4 Waiting period from the effective date of the insurance shall be applicable under clinical expenses, surgical & hospitalisation expenses, service interruption and dental expenses for each domestic helper during which no benefits shall be payable.

  1. Local domestic helper is only applicable for Essential Plan.
  2. The insured Domestic Helper shall work in the address as specified in the standard Employment Contract during the period of insurance and that address must be same as the Insured Address.
  3. The premium has included the Employees' Compensation Insurance Levy.

Applicable for foreign domestic helpers only:

  1. This plan is only applicable for the foreign domestic helper who is employed by You for full time domestic duties and is aged between 16 and 65.
  2. A standard Employment Contract as specified by the Director of Immigration (Hong Kong) must be entered into between You and the insured Domestic Helper, and it shall be effective on/before the Policy Effective Date.
  3. The insured Domestic Helper must hold a valid employment visa issued by Hong Kong Immigration Department in connection with the employment between You and the insured Domestic Helper for the full time domestic duties as specified in the standard Employment Contract.
  4. The 14-day waiting period from the effective date of the insurance is applicable under Clinical Expenses, Surgical and Hospitalisation Expenses, Service Interruption Cover and Dental Expenses for each Domestic Helper.

  • Helper who is below 16 years old or above 65 years old
  • Self-inflicted injury or suicide, nervous or mental disease or disorder, venereal disease, congenital anomalies and deformities, infertility, sterilisation, heart disease or cancer
  • Rest-cure or physical check-up
  • Vaccinations, immunisation, injections or preventive medication
  • Routine examination, scaling, polishing or cleaning and crowning
  • Repatriation or transportation of mortal remains originating outside Hong Kong

Customer reviews

Renewal service

Ms. Li

Customer service

Ms. Lai

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