MSIG Hong Kong Honoured with 10Life 5-Star Insurance Awards 2026
Photo left: Mr Jon Chong, Assistant Vice President of Personal Lines and Claims
MSIG Hong Kong’s iTravel Go Travel Insurance (Single Trip – Plan A) has been awarded the newly introduced “10Life 5-Star Insurance Awards – Travel Insurance” at the 10Life 5-Star Insurance Awards 2026 ceremony held on 29 January 2026, recognising its outstanding product design and market performance.
iTravel Go Travel Insurance offers comprehensive travel protection, featuring various unique benefits in the market such as Cancellation of Journey for Any Reason and Door-to-door Luggage Repair Service, specifically designed to address the diverse needs of travellers. Since its launch, the product has garnered significant acclaim within the industry, achieving an impressive score of 9.5 out of 10 among similar offerings. Such remarkable achievements not only reinforce our leading market position but also reflect the strong recognition received from Travel Insurance users.
The newly established Travel Insurance category under the 10Life 5-Star Insurance Awards this year assesses four core areas: medical and emergency assistance, personal accident coverage, trip interruption arrangements, and personal property protection. This comprehensive evaluation ensures that the award maintains its representativeness and credibility by examining products from multiple perspectives.
Furthermore, 10Life is a well-known insurance comparison platform in Hong Kong, providing an extensive range of comparison services for life, critical illness, medical, savings, and general insurance products. The evaluation process for the “10Life 5-Star Insurance Awards” was meticulously conducted by a panel of professional actuaries who upheld principles of fairness, impartiality, and transparency. They thoroughly reviewed over 1,500 insurance plans available in Hong Kong, rating them based on critical factors such as coverage scope, policy details, and cost-effectiveness. Consequently, only the top 10% in each category receive the prestigious "5-Star" rating certification.
Ultimately, this prestigious recognition reaffirms our commitment to enhancing the quality of lifestyle and travel experiences for our customers, aligning with our dedication to a "customer-first" service philosophy. We extend our heartfelt congratulations to our outstanding team, whose unwavering dedication and professionalism have been instrumental in achieving this accolade. As we look forward, we remain committed to driving product innovation and providing extraordinary service, ensuring we support our customers at every stage of their lives.
