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Why choose MSIG?


Medical expenses

Up to HK$2,000,000 for medical expenses incur overseas and follow-up treatment after returning to Hong Kong for 90 days

Personal accident

Up to HK$1,000,000, double indemnity for accidental death up to HK$2,000,000 and credit card protection up to HK$50,000

Trip protection

Covers trip postponement, replacement of travellers, insolvency of registered travel operators, and cancellation for any reason

Flight delay and trip rearrangement

HK$300 for every 5-hour flight delay and up to HK$13,000 for trip rearrangement. Coverage for flight diversions, overbooked flights, and missed connection is provided

Amateur dangerous sports and activities

Includes marathon running, skiing, scuba diving, etc, with coverage of up to HK$250,000 for both personal accident and medical expenses

Loss of or damage to mobile phone

Up to HK$3,000 for mobile phone and up to HK$6,000 for laptop/tablet

3 exclusive travel privileges to elevate your travel experience


Privilege 1 - MSIG Easy Lounge

At over 1,700 airports worldwide, if your flight is delayed for 60 minutes or more, you and up to 5 travel companions can access designated airport lounges for free, regardless of the reasons. Enjoy complimentary food and beverages, Wi-Fi services, and charging facilities.

Privilege 2 - Overseas medical teleconsultation

If you unfortunately fall ill while traveling, you can use the DrGo App to schedule a free overseas medical teleconsultation via a third -party platform. In addition to designated local registered doctors at your destination, you can also book a Hong Kong doctor for a second medical opinion, ensuring you receive the necessary medical support.

This service is only available in Japan, Singapore, Thailand, Vietnam, and the Philippines, subject to relevant terms and conditions.

Privilege 3 - Door-to-door luggage repair service

If your luggage is unfortunately damaged during your trip, you can contact MSIG luggage repair specialist at +852 2410 8022 or WhatsApp at +852 6645 0349 after returning to Hong Kong. The repair company will pick up your luggage for repair and deliver it back to your home once the repair is completed. This service is completely free of charge, eliminating the inconvenience of transporting the luggage yourself, making it convenient and efficient.

Learn more

Benefits at a GlanceMaximum Benefits Payable (HK$)
 

Plan A (Asia/Worldwide)

Plan B (Asia/Worldwide)

Plan C (Asia/Worldwide)

Section 1 - Personal Accident1,2

Accidental death/permanent disablement

1,000,000

500,000

250,000

Extra benefits
1. Amateur dangerous sports and activities3 

250,000

125,000

Not applicable

2. Double indemnity for personal accident4

2,000,000

1,000,000

Not applicable

3. Major burns

1,000,000

500,000

250,000

4. Funeral expenses due to accidental death

50,000

25,000

Not applicable

5. Child education grant

40,000

20,000

Not applicable

6. Family assistance benefit5

10,000

5,000

Not applicable

7. Credit card protection6

50,000

30,000

10,000

Section 2 - Medical expenses1,2

2,000,000

1,000,000

500,000

1. Follow-up medical treatment after returning to Hong Kong 
  • Follow-up for bodily injury

2,000,000

1,000,000

500,000

  • Follow-up for sickness

200,000

100,000

50,000

  • Maximum no. of days 

90

90

90

  • Chinese medicine practitioner, physiotherapy or chiropractic treatment fees

4,000

3,000

3,000

  • Limit per visit per day

200

200

200

2. Hospital cash and quarantine allowance7

12,000

5,000

3,000

  • Overseas hospital cash benefits 

12,000

5,000

3,000

  • Limit per day

500

500

300

  • Overseas hospital cash benefit/quarantine allowance due to COVID-19 extension

5,000

5,000

3,000

  • Limit per day

500

500

500

  • Hospitalisation daily cash benefit in Hong Kong

5,000

2,500

1,500

  • Limit per day

500

500

300

3. Trauma counselling expenses

20,000

10,000

5,000

  • Limit per visit per day

2,000

1,000

800

4. Mobility aid reimbursement

20,000

5,000

Not applicable

5. Maternity medical expenses overseas

15,000

7,500

Not applicable

Extra benefits
  • Amateur dangerous sports and activities3,8 

250,000

125,000

Not applicable

Section 3 - Trip cancellation and curtailment9

50,000

25,000

3,500

1. Trip cancellation10

50,000

25,000

3,500

2. Trip curtailment

50,000

25,000

3,500

3. Trip postponement10

7,500

3,750

Not applicable

4. Replacement of traveller10

5,000

2,500

Not applicable

5. Replacement of employee 10,11

5,000

2,500

Not applicable

6. Insolvency of licensed travel operator10

10,000

5,000

Not applicable

7. Cancellation of journey for any reason

25,000

Not applicable

Not applicable

Extra benefits
1. Outbound Travel Alert12 
  • Unused travel and accommodation deposit
 
  • Maximum limit under Black Outbound Travel Alert 

50,000

25,000

3,500

  • Maximum limit under Red Outbound Travel Alert 

25,000

12,250

1,750

  • Maximum limit under Amber Outbound Travel Alert 

12,500

6,250

875

  • Maximum limit of administration charge billed by travel agent 

300

300

300

  • Additional transport expenses for leaving the city you are staying for another city in order to return to Hong Kong 

Included

Included

Included

  • Cash allowance for staying overnight waiting for returning to Hong Kong

1,000

1,000

1,000

Section 4 - Travel delay and trip rearrangement9

1. Travel delay13

3,000

2,000

500

  • Limit per every 5 hours of delay 

300

250

250

  • Maximum limit for trips to or from China

500

500

500

2. Trip rearrangement13

13,000

5,000

1,500

  • Unused transport and accommodation expenses or additional transport and/or accommodation expenses for return trip to Hong Kong 
   
  • Maximum limit per day for accommodation 

1,500

1,000

1,000

3. Flight diversion 

3,000

2,000

500

  • Limit per every 5 hours of delay 

300

250

250

4. Overbooked flight13

1,200

Not applicable

Not applicable

  • Limit per every 5 hours of delay 

300

Not applicable

Not applicable

5. Missed travel connection13

3,000

2,000

500

  • Limit per every 5 hours of delay 

300

250

250

6. MSIG Easy Lounge service14

  • Free access to designated airport lounge access
  • Complimentary food and drink
  • Free Wi-Fi access and device charging stations

 

 

Included

 

 

Included

 

 

Included

Extra benefits
  • Automatic extension of period of journey
   
  • Maximum no. of day 

14

14

14

Section 5 - Baggage and personal money

1. Baggage and personal effects

20,000

15,000

5,000

  • Limit per article, pair or set of articles  

5,000

3,000

3,000

  • Limit of per mobile phone15  

3,000

1,000

Not applicable

  • Maximum no. of device

1

1

Not applicable

  • Limit of per laptop/tablet 

6,000

2,000

Not applicable

  • Maximum no. of device

1

1

Not applicable

2. Delayed baggage for more than 6 hours 

1,000

500

250

3. Personal money, documents and additional accommodation expenses

30,000

10,000

1,000

  • Cash or traveller’s cheques

3,000

2,000

300

  • Daily accommodation expenses

2,000

1,000

500

4. Unauthorised use of credit cards 

3,000

2,000

Not applicable

Section 6 - Personal liability 

1. Personal liability

2,500,000

2,500,000

2,500,000

 Section 7 – Rental vehicle

1. Rental vehicle excess 

10,000

5,000

2,000

2. Returning a rental vehicle 

2,500

1,500

1,000

Section 8 – Golfer’s hole-in-one16

1. Golfer’s hole-in-one

5,000

3,000

Not applicable

Section 9 – Home contents

1. Loss of/damage to home contents due to burglary

30,000

10,000

Not applicable

Section 10 – Kidnap and hostage 

1. Kidnap and hostage

15,000

10,000

 

Not applicable

  • Limit per every 5 hours  

500

500

Section 11 – Terrorism extension

1. Terrorism extension

Included

Included

Included

 
  1. The maximum indemnity under Personal Accident and Medical Expenses sections for the Insured Person aged above 65 will be limited to only 50% of the sum insured. 

  2. For family plan, the maximum indemnity under Personal Accident Section will be limited to HK$1,500,000 and the maximum indemnity under Medical Expenses Section will be limited to HK$3,000,000 for all of the Insured Persons who are under 18 years of age. 

  3. We will cover death or permanent disablement arising out of bodily injury and the necessary medical expenses incurred if you suffer from bodily injury or sickness whilst you are taking part in the capacity of an amateur in hot-air ballooning, scuba diving to a depth not greater than 30 meters below sea-level, recreational alpine skiing or snowboarding, tobogganing or sledding, marathon, water skiing, wakesurfing, wakeboarding, rafting, sailing, windsurfing, bungee jumping,horse riding, trekking or hiking at an altitude of below 5,000 meters above sea-level, parasailing, banana boat trip, canoeing, kayaking, sea kayaking, underwater strolling, sand boarding, safari adventures, or zipline adventure activities.

  4. The Double Indemnity benefit only applicable to Insured Persons who are aged between 18 and 70 at the time of an accident.

  5. For family plan, the maximum amount we will pay under Family Assistance Benefit is HK$20,000 for Plan A and HK$10,000 for Plan B. 

  6. No benefit will be payable if the Insured Persons who are below 18 years of age 

  7. You can only claim one of these benefits under Section 2 – Hospital cash and quarantine allowance in respect of any losses arising from the same cause. 

  8. Only applicable to Insured Persons who are aged below 65 for bodily Injury or sickness.

  9. You can only claim under either Section 3 or Section 4 in respect of any losses arising from the same cause.

  10. You can only claim under Section 3.1 – Travel Cancellation, Section 3.3 – Travel Postponement, Section 3.4 – Replacement of Traveller, Section 3.5 – Replacement of Employee or Section 3.6 – Insolvency of Licensed Travel Operator results from the same event, we will pay for the claim under one of the sections only.

  11. Only applicable to policyholder who is an incorporated or unincorporated company 

  12. You can only claim either Black Alert, Red Alert or Amber Alert, in respect of any losses arising from the same cause.

  13. You can only claim under either Section 4.1 – Travel Delay, Section 4.2 - Trip Rearrangement, Section 4.4 – Overbooked Flight or Section 4.5 – Missed travel connection, but not more than one, in respect of any losses arising from the same cause.

  14. You will become eligible for the MSIG Easy Lounge service once you register your flight at least 24 hours before the scheduled departure.

  15. For family plan, this benefit is not applicable to the Insured Person(s) is(are) below 18 years of age. 

  16. Not applicable to the Insured Persons who are below 18 years of age. 

  17. Asia: Listed countries and areas in Asia including China, Macau, Brunei, Cambodia, Indonesia, Japan, Korea, Laos, Malaysia, Myanmar, Philippines, Singapore, Taiwan, Thailand and Vietnam.

In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording.

Optional cover
 
Maximum Benefits Payable (HK$)
 

Plan A (Asia/Worldwide)

Plan B (Asia/Worldwide)

Plan C (Asia/Worldwide)

Top-up sports equipment benefits

1. Loss of or damage to personal baggage sub-limit for all sports equipment

Increased to 10,000

Increased to 8,000

 

 

Not applicable

2. Actual expense for rental of sports equipment due to check-in baggage delayed more than 12 hours

1,000

1,000

Top-up rental vehicle excess

1. Top-up rental vehicle excess

Increased to 15,000

Increased to 10,000

Increased to 7,000

Pet care

1. Pet accommodation benefit

1,000

1,000

 

 

Not applicable

  • Daily accommodation expenses

500

500

2. Trip cancellation and curtailment due to pet emergency

50,000

25,000

Cruise trip cover

1. Additional cancellation & curtailment & rearrangement

Additional 30,000

Additional 30,000

Not applicable

2. Shore excursion cancellation 
  • Irrecoverable and forfeited deposits

10,000

10,000

 



Not applicable

  • Shore excursion cancellation allowance

10,000

10,000

  • Each excursion

2,000

2,000

3. Shore excursion curtailment 
  • Shore excursion curtailment allowance

5,000

5,000



Not applicable

  • Each excursion

500

500

4. Satellite phone fee

3,000

3,000

Not applicable

DaysIndividual Plan (HK$)Family Plan2(HK$)
 AsiaWorldwideAsiaWorldwide
 Plan APlan BPlan CPlan APlan BPlan CPlan APlan BPlan CPlan APlan BPlan C
1236180143247189149591451357619472373
2257196155269205162643490388673513405
3296218170327241187740545425818603468
4327234180382272210818585450955680525
53542612014133042358856535031,033760588
63842902224483392599607255551,120848648
74113082374793602771,0287705931,198900693
84863632785844363341,2159086951,4601,090835
95183822926224593511,2959557301,5551,148878
105493933006594723601,3739837501,6481,180900
115794043096954853711,4481,0107731,7381,213928
126004153177204983811,5001,0387931,8001,245953
136224263257475123901,5551,0658131,8681,280975
146434353337725224001,6081,0888331,9301,3051,000
156964643548615744391,7401,1608852,1531,4351,098
167184793668885934531,7951,1989152,2201,4831,133
177404913749166084631,8501,2289352,2901,5201,158
187634993829446184721,9081,2489552,3601,5451,180
197845113909706324831,9601,2789752,4251,5801,208
208065223989986474932,0151,3059952,4951,6181,233
218265344081,0226615052,0651,3351,0202,5551,6531,263
221,0516745141,1327265532,6281,6851,2852,8301,8151,383
231,0786885241,1617415652,6951,7201,3102,9031,8531,413
241,1057015351,1907555762,7631,7531,3382,9751,8881,440
251,1317155451,2187705872,8281,7881,3633,0451,9251,468
261,1677275561,2567835982,9181,8181,3903,1401,9581,495
271,2007415661,2937986093,0001,8531,4153,2331,9951,523
281,2377535741,3328116183,0931,8831,4353,3302,0281,545
291,3688266291,4668856743,4202,0651,5733,6652,2131,685
301,4068406401,5069006863,5152,1001,6003,7652,2501,715
Each additional day up to 182342820373022857050937555

 

Optional coverIndividual Plan (HK$)Family Plan2 (HK$)
1. Top-up sports equipment benefits

30

75

2. Top-up rental vehicle excess

60 

120

3. Pet care

60 / 5 days (for one pet per insured person)

60 / 5 days (for one pet per family)

4. Cruise trip cover

50% of the premium

50% of the premium

 
  1. Age Limit: Up to 75 years of age. 

  2. Family Plan cover is only applicable to a legally married couple, and the children benefits of family plan are only applicable to any insured persons aged under 18. Child aged below 12 must be accompanied by at least one adult. 

  3. Maximum days per trip is 182 days, and each trip should be a round-trip commencing from Hong Kong. 

  4. We shall not be liable for any claims arising from manual work undertaken during your trips.

  5. Any acts of terrorism involve the use of biological, chemical agents or nuclear devices are excluded. 

  6. The premium amounts are subject to levy which is collected by the Insurance Authority ("IA"). IA has announced the collection of levy on insurance premium under the “Insurance Ordinance” with effect from 1st January 2018. As a result, all premium amounts shown in this factsheet are subject to levy. For further information, please visit www.ia.org.hk/en/levy.

  7. In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail. 

  8. iTravel Go (Single Trip) is only available for online purchase.
     
  9. This product page is for reference only. Please refer to the policy wording for details of the coverage, terms, conditions and exclusions.

  1. Any liability arising from a contractual agreement without the prior consent of Us is not covered
  2. Any liability arising from the loss of or damage to property which belongs to or in custody or control of You or your family members is not covered
  3. Professional or organised dangerous sports or activities
  4. Any organized sports, any kind of race, motor rallies and competition, mountaineering or rock-climbing (necessitating the use of ropes or pitons), iceberg climbing, potholing, speed or endurance tests, any tour with bicycle riding as the main transportation during the insured journey, parachuting, skydiving, hang-gliding, trekking or hiking at an altitude of over 5,000 meters above sea-level, scuba diving to a depth greater than 30 meters below sea-level, water motorcycling/ jet-skiing, jet-boating, speed-boating, dune driving, snow motorcycling, ski-jumping, ice hockey, the use of bob-sleighs or skeletons, the use of firearms, or other hazardous pursuits or occupations.
  5. Manual work undertaken during business trips
  6. Suicide, intentional self-inflicted injury, insanity
  7. Mental or nervous disorders, sleep disorder, psychiatric disorder
  8. Alcoholic and drug addiction or solvent abuse
  9. HIV (Human Immunodeficiency Virus) and AIDS (Acquired Immune Deficiency Syndrome)
  10. Flying activities other than as a fare-paying passenger on a regular or schedule airline or licensed chartered aircraft
  11. Air flight crew
  12. Unlawful acts
  13. War and terrorism (Except for Terrorism Extended Cover)
  14. Nuclear weapons and radiations

Item(s) 

Excess for each and every claim (HK$)

 

Plan A

Plan B

Plan C

Extra benefit for the Outbound Travel Alert

  • Red Alert
  • Amber Alert 

 

 

50%
75%

 

 

50%
75%

 

 

50%
75%

Cancellation of journey for any reason

50%

Not applicable

Not applicable

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