Product enquiry form
Due to COVID-19 outbreak we are receiving a higher than usual volume of inquiries. At the same time, our call center is operating under reduced capacity for the safety of our staff.
In order for us to deal with your enquiries smoothly, please use the Product Enquiry Form below to state your request.
We will be replying via email in order to process requests as quickly as possible. Thank you for your understanding.
If you have any questions, please fill up the form and we will get back to you as soon as possible. Thank you.
Update your details
If any of your contact information has changed, please tell us by filling in the form below.
We value any feedback on our service and performance from our customers as we go above and beyond to exceed your expectations. Please share with us your feedback or complaint(s), and we will investigate the matter in detail. All information shared with us will be handled in strict confidence.
You may feedback or lodge a complaint through the below channels. Please include your full name, contact details and policy number or claim number so that we can follow up with you promptly.
- Fill in the Customer feedback form below
- Post to us
- 9/F 1111 King’s Road,
- Taikoo Shing, Hong Kong
- Call us at 852-3122 6922
If you are still dissatisfied with our resolution, you may seek further advice from other independent parties:
Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.
If you are interested in pursuing an opportunity to broaden your horizons and take the next step in your career, send your full resume (including contact information, current and expected salary and which position you are applying for) to our Human Resources Department.
Thank you for completing this form. Please click "Submit" to send your application to MSIG or click "Reset" to erase all information you have entered.