Contact us

Product enquiry form

Due to COVID-19 outbreak we are receiving a higher than usual volume of inquiries. At the same time, our call center is operating under reduced capacity for the safety of our staff.

In order for us to deal with your enquiries smoothly, please use the Product Enquiry Form below to state your request.

We will be replying via email in order to process requests as quickly as possible. Thank you for your understanding.

Personal Insurance

Choose product

Healthcare
Home
Motor
Personal Accident
Sports
Travel
Other Products/Services (please fill in the field)
How would you like to be contacted?

My details

Optional information:

Have you ever insured with MSIG?
Do you require Japansese-speaking customer service?
How did you find out about our website?

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

Commercial insurance

Choose product

Employees’ compensation
Engineering
Financial Lines
Liability
Marine
Motor
Package
Property
Other products/services (please fill in the field)
How would you like to be contacted?

My details

Optional information:

Have you ever insured with MSIG?
Do you require Japansese-speaking customer service?
How did you find out about our website?

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

General enquiry

If you have any questions, please fill up the form and we will get back to you as soon as possible. Thank you.

General enquiry form

Please provide the following details:
(*) Required information

Customers are advised to compress the email attachment(s) to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
10 MB limit.
Allowed types: jpeg, jpg, png, pdf.

Thank you for completing this form. Please click “Submit” to send your enquiry to MSIG, or click “Reset” to erase all information you have entered.

Update your details

If any of your contact information has changed, please tell us by filling in the form below.

Customer information update form

Please provide the following details:
(*) Required information

(for identification purpose)
(for identification purpose)
(for identification purpose)
From (dd/mm/yyyy)

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.