Travel Insurance (Macau)

Claim Procedure

EASY Claims Submission

1.

Input your claim information and contact details.

Travel

Simply select the claim types and the corresponding required documents will be shown in the Claim Documents Section.

2.

Upload a digital copy of relevant supporting documents, or other pictures.

You can use “Save as Draft” to save your partial filled Claim Form in case you need further time to find the information and documents required.

3.

Submit. You will receive an instant email acknowledgement and a tracking number for your registered claim.

Submit your claim online

Or 

Submit claim through email/ post 

Download Travel Insurance Claim Form

Notes for submitting the claim through post
  1. For the documents required for submitting your travel claim, please refer to the detailed Travel Claim Supporting Documents List.
  2. If you have other documents which are not listed but may support your claim application, please also submit them as it may facilitate our processing.
  3. Submit your completed claim form and all relevant documents within 30 days of the accident to:
    MSIG Insurance (Hong Kong) Limited – Macau Branch
    Claims Department 
    Avenida Da Praia Grande,
    No. 693 Edif. Tai Wah 13 Andar A&B,
    Macau
  4. We may contact you for more information.

Claim case sharing