Claim case sharing
How to prevent concealed damage?
Hong Kong is a prosperous entrepot, with goods being imported and re-exported frequently. In order to save time and cost, traders usually re-export the goods without checking them after they have been imported to Hong Kong.
Disputes arise when the buyer receives and finds that the goods are damaged. It is difficult to prove when, where and how the goods have been damaged, as nobody has checked the goods until they have arrived at the consignees's warehouse. Have they been damaged on their way to Hong Kong, or during the re-export journey?
How can you prevent these concealed damages and minimise the loss?
Firstly, we would advise you to arrange both import (import on FOB) and re-export (export on CIF) insurance with us, so as to minimise argument and make the situation easier to manage when damage happens.
Secondly, you should check the condition of the goods before re-export. This simple process protects you from damage by allowing you to file a claim earlier and also reserves your rights to claim against third parties.
There is always a time gap during re-export. Don't forget to check whether you need to extend policy cover to storage at carrier's warehouse or public go-down to fill this gap.